General Questions & Support

Can you do a find/replace on SSH credentials using a Netbrain API to ensure the correct username/password is used across multiple tenants and delete any old accounts?Credentials are usually stored under Domain Management > Network Settings > SSH/Telnet settings

Currently, you can define an MPLS object that NB is able to use for pathing. You have the ability to use the Internet Cloud Object for mapping purposes, but it does not affect a trace. Has anyone done something similar? Essentially “You’ve hit the internet, congratulations!”, or just a manually defined “dummy” object that’s also connected to the cloud. 

Hello,I am new to Netbrain and still learning it's capabilities. We have 1500 cisco routers which are setup in different networks (sites) and we need to change the host names of all of them. We need to know if it there is a way to change those host names using a bulk method by using a CSV or excel file.  Any guidance would be appreciated.  Thanks in advance. \zK

Can NB help in detecting unauthorized network gear ?Such as devices used in a home environment such as NetGear, Linksys, Belkin, etc..These devices could be switches/hubs/AP’s.

Hi NetBrain Team,While we embrace the agentic AI capability brought by NetBrain, I am wondering if NetBrain complies to any AI standards such as ISO 42001 and ISO 42005 as below:ISO/IEC 42001 - The world’s first AI management system standard, providing valuable guidance for this rapidly changing field of technology. It addresses the unique challenges AI poses, such as ethical considerations, transparency, and continuous learning. For organizations, it sets out a structured way to manage risks and opportunities associated with AI, balancing innovation with governance.ISO/IEC 42005 - AI technologies are rapidly reshaping industries, economies and daily life — offering immense benefits, but also raising ethical, social and environmental concerns. ISO/IEC 42005 plays a crucial role in ensuring these impacts are responsibly addressed. By guiding organisations through structured impact assessments, it enables them to align AI development with values such as fairness, safety, and human-centre

I’m looking at a situation where my firm has bought out another firm and they’d like to merge accounts and the NetBrain instances.  On the accounts I’m sure the NB teams can figure that our but wondering how you can merge two different domains and will you lose the history of the devices?  anyone ever do this?  

Performed a manual switchover for a DR test.  All went well, but audit is looking for specific time it happened.  Where/can I find those Active/Inactive entries?  I see the audit log actions, but those just show the Tenant being switched, not technically which device it was Active on.

Is there a possibility to create a ping function that supports a subnet or group of addresses that could be run continuously during a maintenance window so devices can be shown responding prior to and checked following say a router or switch replacement to check the end host status.  Maybe an ARP cache as the source list?  This would be used for a before and after validation check. This would be helpful when performing lifecycle work and it would part of the runbook results that could be used in the map.  

I am a beginner for Netbrain. I am trying to login to the NetBrain University, but not able to. Please help me on this.

Good Day,Netbrain Version 10.0 How can I create a custom device Attribute using Python, NOT using the API method? Documentation shows how to do it using APIs, but not using the “non-API” method. I know the following Python methods/functions exist:SetDeviceProperty and GetProperty: Example:SetDeviceProperty("is_external_router", $_device.GetProperty("name"), "Yes, External Router")AddMessage($_device.GetProperty("is_external_router")) Of course, it’s not going to work (prints “None”) without first creating the new Attribute. As stated, I need to know what the function/method name is to create a custom attribute. Thanks in advance for your help. Dave

When in the ‘Device Details’ view, under the ‘CLI Commands’ tab, allow users to choose which command is the ‘Default’ command.Or alternatively, allow users to ‘Order’ the CLI Commands as they see fit, with the Top command becoming the ‘Default’.  

Hi, We need to perform an SNMP walk using a different username and password instead of the NetBrain discovery credentials.Parser library using netbrain SNMP discovery credentials.   

In certain regions of our network, we are not allowed to enable discovery protocols (such as CDP or LLDP) and Netbrain isn’t effective at discovering layer 2 neighborships in these cases.  Is there a way that I can manually teach Netbrain of layer 2 neighborships when it cannot figure them out on its own?

During device discovery, we are getting error “Failed to login, error code: 301; error description: Timeout.”We can ssh and login to devices from front server.

Looking at the REST API documentation, i can’t see the different between Get Site Info API and Get Site Properties API. They both have the same URI and paramters: GET /V1/CMDB/Sites/SiteInfo{?sitePath}|{?siteId} GET /V1/CMDB/Sites/SiteInfoQuery Parameters(*required) Name Type Description       sitePath^ string Full path name of a site. For example, 'My Network/Site1/Boston/Dev'. siteId^ string The unique id of specified site. property boolean The boolean switch to decide whether return the site detail information Note : ^ required if the other parameter is null. is the documentation correct?

How can I use mongoexport to download device configuration files?

Hello,On NetBrain-REST-API-R11/REST APIs Documentation/Path Management/Calculate Path API.md at main · NetBrainAPI/NetBrain-REST-API-R11 · GitHub, there is a section on the Request body(*required) table indicating advanced options as an object. How do we instantiate this advanced object and use its methods?advanced object advance setting. advanced.debugMode bool The debug mode of trigger API. advanced.calcWhenDeniedByACL bool Whether to keep calculate when the process been denied by ACL. advanced.calcWhenDeniedByPolicy bool Whether to keep calculate when the process been denied by policy. advanced.calcL3ActivePath bool Whether to calculate L3 active path. advanced.useCommandsWithArguments bool Whether to use the commands with arguments inside. advanced.enablePathFixup bool Whether to enable the path fixup feature.  Also, how do we save on the front gui any path calculations we have created using the API? TIA

I was wondering how everyone backs up their mongo database?  Are you using mongodump or 3rd party backup software?

Hi everyone,A couple of days ago suddenly in Service Monitor the data server is showing as offline and all services stopped. The thing is that actually the data service is on and responsive, and service monitor agent is running as well as all of the services.An even stranger thing is that when I restart the FS the data server appears as Connected with all the services running, but after a couple of seconds it goes back to Disconnected.Any ideas on this? Our Netbrin version is 10.1.15.10 in case is needed.

Hi again everyone.Is there a way to not to check SSH credentials in a Palo Alto Firewall in Netbrain? Our firewall rejects those kind of auth attempts (as many other FW do) so it appears as a validation error in the map and seeing it red is kind of nerve wracking. Thanks in advance

I need guidance in comprehending the data flow and how the various NetBrain components(Worker/TaskEngine/FSC/Redis/RabbitMQ/Elasticsearch/DB) are used when an end user initiates a task through the browser-based thin client.

Is there a way to ‘expose’ a Dashboard to other team members that are not logged into Netbrain??Kind of like the ‘Functional Portal’ exposes maps, one ip table, or paths to members without using a seat license. Thank you,John ThomasonQuest Diagnostics

On my Cisco 9400 switches, some have an SSD inserted and some don’t.  I am trying to find a way to report on those who do have an SSD.  The only way I know to check is to issue the show hardware command (the lines in green appear if the SSD is installed): ncmc-svsw-es03#show hardware...cisco C9407R (X86) processor (revision V01) with 1841385K/6147K bytes of memory.Processor board ID FOX2717PJK13 Virtual Ethernet interfaces144 Gigabit Ethernet interfaces16 Ten Gigabit Ethernet interfaces4 Forty Gigabit Ethernet interfaces32768K bytes of non-volatile configuration memory.15995688K bytes of physical memory.11161600K bytes of Bootflash at bootflash:.1638400K bytes of Crash Files at crashinfo:.234430023K bytes of SATA hard disk at disk0:.1638400K bytes of Crash Files at crashinfo-1-1:.11161600K bytes of Bootflash at bootflash-1-1:.234430023K bytes of SATA hard disk at disk0-1-1:.Base Ethernet MAC Address          : 58:56:9f:56:cb:40Motherboard Assembly Number        : 4A39Motherboard Serial