General Questions & Support

Is there a possibility to create a ping function that supports a subnet or group of addresses that could be run continuously during a maintenance window so devices can be shown responding prior to and checked following say a router or switch replacement to check the end host status.  Maybe an ARP cache as the source list?  This would be used for a before and after validation check. This would be helpful when performing lifecycle work and it would part of the runbook results that could be used in the map.  

We’ve built a new home for solution-specific content to help you quickly understand how NetBrain tackles real network challenges—across troubleshooting, change management, and network assessments.The Solution Library pulls everything into one place so you can:See how each solution works end-to-end Understand the problems it solves and where it fits into real workflows Access related docs and technical resources without digging through multiple pagesCurrent solutions now available include:Post-Mortem AnalysisLearn how NetBrain automates post-mortem assessments by identifying the root cause of an incident, validating the fix, and performing a network-wide scan to uncover similar risks.Transient Problem DiagnosisLearn how to tackle transient network issues with scheduled intent checks and automated analysis. Capture intermittent problems before they escalate and preven

I am a beginner for Netbrain. I am trying to login to the NetBrain University, but not able to. Please help me on this.

Good Day,Netbrain Version 10.0 How can I create a custom device Attribute using Python, NOT using the API method? Documentation shows how to do it using APIs, but not using the “non-API” method. I know the following Python methods/functions exist:SetDeviceProperty and GetProperty: Example:SetDeviceProperty("is_external_router", $_device.GetProperty("name"), "Yes, External Router")AddMessage($_device.GetProperty("is_external_router")) Of course, it’s not going to work (prints “None”) without first creating the new Attribute. As stated, I need to know what the function/method name is to create a custom attribute. Thanks in advance for your help. Dave

When in the ‘Device Details’ view, under the ‘CLI Commands’ tab, allow users to choose which command is the ‘Default’ command.Or alternatively, allow users to ‘Order’ the CLI Commands as they see fit, with the Top command becoming the ‘Default’.  

Hi, We need to perform an SNMP walk using a different username and password instead of the NetBrain discovery credentials.Parser library using netbrain SNMP discovery credentials.   

In certain regions of our network, we are not allowed to enable discovery protocols (such as CDP or LLDP) and Netbrain isn’t effective at discovering layer 2 neighborships in these cases.  Is there a way that I can manually teach Netbrain of layer 2 neighborships when it cannot figure them out on its own?

During device discovery, we are getting error “Failed to login, error code: 301; error description: Timeout.”We can ssh and login to devices from front server.

Looking at the REST API documentation, i can’t see the different between Get Site Info API and Get Site Properties API. They both have the same URI and paramters: GET /V1/CMDB/Sites/SiteInfo{?sitePath}|{?siteId} GET /V1/CMDB/Sites/SiteInfoQuery Parameters(*required) Name Type Description      

How can I use mongoexport to download device configuration files?

Hello,On NetBrain-REST-API-R11/REST APIs Documentation/Path Management/Calculate Path API.md at main · NetBrainAPI/NetBrain-REST-API-R11 · GitHub, there is a section on the Request body(*required) table indicating advanced options as an object. How do we instantiate this advanced object and use its methods?advanced object advance setting. advanced.debugMode bool The debug mode of trigger API. advanced.calcWhenDeniedByACL bool Whether to keep calculate when the process been denied by ACL. advanced.calcWhenDeniedByPolicy bool Whether to keep calculate when the process been denied by policy.

I was wondering how everyone backs up their mongo database?  Are you using mongodump or 3rd party backup software?

Hi everyone,A couple of days ago suddenly in Service Monitor the data server is showing as offline and all services stopped. The thing is that actually the data service is on and responsive, and service monitor agent is running as well as all of the services.An even stranger thing is that when I restart the FS the data server appears as Connected with all the services running, but after a couple of seconds it goes back to Disconnected.Any ideas on this? Our Netbrin version is 10.1.15.10 in case is needed.

Hi again everyone.Is there a way to not to check SSH credentials in a Palo Alto Firewall in Netbrain? Our firewall rejects those kind of auth attempts (as many other FW do) so it appears as a validation error in the map and seeing it red is kind of nerve wracking. Thanks in advance

I need guidance in comprehending the data flow and how the various NetBrain components(Worker/TaskEngine/FSC/Redis/RabbitMQ/Elasticsearch/DB) are used when an end user initiates a task through the browser-based thin client.

Is there a way to ‘expose’ a Dashboard to other team members that are not logged into Netbrain??Kind of like the ‘Functional Portal’ exposes maps, one ip table, or paths to members without using a seat license. Thank you,John ThomasonQuest Diagnostics

On my Cisco 9400 switches, some have an SSD inserted and some don’t.  I am trying to find a way to report on those who do have an SSD.  The only way I know to check is to issue the show hardware command (the lines in green appear if the SSD is installed): ncmc-svsw-es03#show hardware...cisco C9407R (X86) processor (revision V01) with 1841385K/6147K bytes of memory.Processor board ID FOX2717PJK13 Virtual Ethernet interfaces144 Gigabit Ethernet interfaces16 Ten Gigabit Ethernet interfaces4 Forty Gigabit Ethernet interfaces32768K bytes of non-volatile configuration memory.15995688K bytes of physical memory.11161600K bytes of Bootflash at bootflash:.1638400K bytes of Crash Files at crashinfo:.234430023K bytes of SATA hard disk at disk0:.1638400K bytes of Crash Files at crashinfo-1-1:.11161600K bytes of Bootflash at bootflash-1-1:.

I had an oopsi and now cannot get my front server reconnected. In the 2 server deployment I accidently hit yes on the uninstall front server controller and then it no longer accepted the credentials but I do believe I was using the same credentials. One of the tests were successful for reconnecting to the front server but yet it would never reconnect. So I thought why not jump back another level and uninstall FS and FSC and start over, now I have even less than I previously had. Suggestions on how to not lose a ton of work but get this deployment healthy again?

I see an option option to parse json tables, however, I am not able to populate the “Data Scope”, which prevents me from moving forward. Is there a step that I’m missing?  Snippet of the config: Device:[    {        "_id": "abcdefg12345",        "address": "",        "dn": "abcdefg12345",        "isRealDev": true,        "isRealIntf": false,        "mac": "abcdefg12345",        "model": "device_model 1000",        "name": "abcdefg12345",        "networkName": "abcdefg12345",        "opTime": {            "$date": 1711950376000        },        "role": "primary",        "serial": "abcd-efg1-2345",        "tags": [            "recently-added"        ],        "wan1Ip": "100.100.100.100",

is it possible to add many cli command in one parser. version R11.1bex show version. show run | sec vtyI am trying to create a parser to run multiple show commands to check some security compliancy. see picture attached. thanks Hani,

Hello. NetBrain R11.1I’d like to pull SFP DOM information to trigger warnings / alarms when threshold values are met. Digital Optical Monitoring (DOM) for monitoring SFP transceiver performance and temperature:Enable DOM on the device. Assumes DOM capable SFP’s are used Example:SW1(config)#transceiver type allSW1(config-xcvr-type)#monitoringSW1(config-xcvr-type)#endThen use the DOM specific commands to display details:SW1(config)#sh int gi 1/3 transceiver detail         Optical                  High Alarm  High Warn  Low Warn   Low Alarm         Transmit Power     Threshold   Threshold  Threshold  ThresholdPort     (dBm)                  (dBm)       (dBm)      (dBm)      (dBm)-------  -----------------  ----------  ---------  ---------  ---------Gi1/3      -27.7

We have 100’s of network devices in Managed services Environment, in order to upgrade each switches we need to upload software images to each devices via ftp software and connect to each device and upload.Current Scenerio:Login to each Client Windows ServerInstall FTP Server Software (Solarwinds)Access the Network Device using the ftp server software and upload the Image. How do we can utilize NetBrain Frontserver to transfer the Image to each device via NetBrain Application?

Hi All Are there any users in the community who have set up dashboards that have become invaluable to them?Im at the early stages of dashboard creation and would love to hear from people who are using dashboards to make their lives easier - would love to chat and hear what has worked well

I am trying the following command:  “show platform hardware fed active fwd-asic resources tcam utilization” on cisco 9000 series switches.  The problem is it is a command that is used in the enable mode, but NB treats it like a user. Is there a way to have NB setup cli commands in enable mode? I understand its not normal commands like show run or show log, but for the commands that are needing this privilege mode is there a way to set NB to use the proper mode?

 Does the live regularly in this example pull stats every 2 mins for 10 times and then get the final results. Or does it pull it the 5 times and dumps into 1 report? Or is the live reg option mainly for cli related tasks?  “Live Regularly — log in to the device to retrieve live data regularly based on the customized frequency. You can check the Repeat checkbox and enter a number to set the execution times for this Qapp.I am trying to run a utilization report on my routers and wanted to get a better understanding of the Live Regularly option. I am using SNMP to pull the stats. The issue I am running into is its creating a csv report per run. I tried using the “Live Regularly” option and the schedule Qapp option, but I am not seeing much of a difference in outputs. I also made the csv file “adv” feature to append. Is