We want to share an important update: NetBrain’s domain has changed from www.netbraintech.com to www.netbrain.com.
While redirects are in place from the old domain to the new one, some organizations use domain-based security controls such as allowlisting, firewall rules, or proxy restrictions. In those environments, redirects may not be enough and could affect access to NetBrain services.
To help avoid any disruption, please update your security allowlist to include:
- www.netbrain.com
*.netbrain.com(recommended)
This will help ensure continued access to NetBrain resources, including:
- Our website
- Customer portal
- Online help
- Other related NetBrain services
Existing domains such as *.netbraintech.com will continue to redirect, but allowlisting the new domain is recommended to prevent any potential access issues.
If you continue to experience problems after updating your configuration, please contact our Support team at support@netbrain.com.
Thank you for your understanding and cooperation.
– NetBrain Team