Recently active topics

The NetBrain Solution Library is now live and ready for you to jump in.This is your chance to work through real network scenarios in a live sandbox environment that mirrors production conditions—no risk, no setup required.Step into the sandbox, open a mission video, and follow along to diagnose and resolve issues just like a real support case. From outage root cause analysis to building automated runbooks, each mission is designed around real-world challenges.How it works1. Get Sandbox Access Access a live environment and start working immediately. 2. Choose Your Mission Follow guided scenarios and solve real network problems step by step. 3. Earn Your Rewards Complete 1 mission to earn $50. Complete 3+ missions to earn an additional $100. (See FAQs for details) Each mission only takes a few minutes and shows how NetBrain automation can simplify everyday troubleshooting.👉 Start your mission here: https://success.netbrain.com/netbrain-solution-library/💬 Share your experienceAfter co

We want to share an important update: NetBrain’s domain has changed from www.netbraintech.com to www.netbrain.com.While redirects are in place from the old domain to the new one, some organizations use domain-based security controls such as allowlisting, firewall rules, or proxy restrictions. In those environments, redirects may not be enough and could affect access to NetBrain services.To help avoid any disruption, please update your security allowlist to include:www.netbrain.com *.netbrain.com (recommended)This will help ensure continued access to NetBrain resources, including:Our website Customer portal Online help Other related NetBrain servicesExisting domains such as *.netbraintech.com will continue to redirect, but allowlisting the new domain is recommended to prevent any potential access issues.If you continue to experience problems after updating your configuration, please contact our Support team at support@netbrain.com.Thank you for your understanding and cooperation.– NetBr

Last month brought a lot of momentum across the NetBrain community — from the 12.3 release and AI Deep Diagnosis to RSAC highlights, the Mission Challenge, and new resources for network operations teams.  NetBrain 12.3 Webinar Recap: Agentic NetOps and AI-Driven Network OperationsNetBrain’s 12.3 webinar recap highlights how the new release brings together AI, automation, and live network context to help teams resolve issues faster and prevent outages before they happen. The session covered Runbook AI Companion, Deep Diagnosis Agent, ITSM integrations, trigger automation, remediation suggestions, and Quick Assessments. The NetBrain Solution Library Mission Challenge Is LiveThe Mission Challenge launched on March 18, 2026 and gives users a chance to work through real network scenarios in a live sandbox with no setup required. Missions are built around practical use cases like outage diagnosis and automated runbook workflows, and participants can earn up to $150 in rewards. What’s New in

RSAC 2026 gave us a front-row seat to just how quickly cybersecurity is evolving and how much stronger it becomes when network and security operations work together.Throughout the week, we had great conversations with security and network professionals around what Agentic NetOps looks like in action and why stronger network security starts with smarter, more connected networks. It was also great meeting both customers and new faces during demos and seeing those conversations come to life in real time.Big thank you to everyone who stopped by our booth, joined a session, or kicked off the week with us at The Dawn Club featuring the Alpha Rhythm Kings. Great music, great conversations, and a strong start to an inspiring week.And the momentum doesn’t stop there. Our Solution Library Mission Challenge is still live, giving you a chance to step into real network scenarios in a hands-on sandbox environment and see NetBrain in action for yourself. Complete missions, build hands-on experience,

NetBrain 12.3 introduces AI Deep Diagnosis — a major step forward in how network teams troubleshoot and resolve issues.Instead of jumping between tools and piecing together clues, Deep Diagnosis acts as an agentic AI investigation engine that works directly on the live digital twin to identify root cause fast — with evidence to back it up.Why It Matters in 12.3This release is all about moving from reactive troubleshooting to AI-assisted operations that still keep engineers in control.With Deep Diagnosis, teams can: Pinpoint root cause faster with step-by-step reasoning and visual mapping Cut troubleshooting time from hours to minutes Guide junior engineers through expert-level workflows Turn investigations into reusable runbooks for consistent resolution Stay in control with human-in-the-loop validation and approval In real-world environments, Deep Diagnosis identifies root cause in 90%+ of network issues, helping teams accelerate the entire resolution cycle.Built for Real Netw