News & Events

Agentic NetOps is no longer just a vision statement. Gartner has released its first-ever Market Guide for Agentic NetOps Software, setting a formal definition, criteria, and projection for the category.The report outlines what production-grade AI in network operations requires, including:Multivendor, heterogeneous infrastructure support Deep operational context across topology, path, policy intent, and knowledge Multiple autonomy modes, from human-in-the-loop to governed execution Pre-execution validation before changes touch the network Transparent and explainable reasoning operators can trustGartner also predicts:“By 2030, AI agents will be the most common approach for executing network runtime activities, up from less than 1% in early 2026.”Download the Gartner Market GuideWhat part of Agentic NetOps do you think will have the biggest impact on network operations: context, validation, autonomy, or explainability?

We’re excited to announce that NetBrain 12.3a will be available starting June 1, bringing new capabilities that help network teams move closer to Agentic NetOps — where automation, AI, and live network intelligence work together to support faster, more reliable operations.Today’s network teams are being asked to do more with greater speed and precision. But too often, teams are still stuck jumping between tools, manually validating network paths, recreating troubleshooting steps, and relying on tribal knowledge when issues hit.NetBrain 12.3a helps change that.This release strengthens the foundation for Agentic NetOps by giving teams the verified network context, validated paths, and operational intelligence needed to support more confident diagnosis, remediation, and automation.What’s new in NetBrain 12.3aAI Path DoctorValidates network paths, flags inaccuracies, and generates runbooks to remediate issues. Reliable paths are the foundation for every diagnosis and automation that agents

NetBrain’s David Mann, Global Services Leader, joined Nick Lippis on the Built for Trust Podcast for a conversation on how AI is changing the future of network operations.In the episode, “From Observability to Reasoning: How AI Is Transforming Network Operations,” David discusses why traditional tools can detect network problems, but often cannot reason through them. That gap is becoming a major challenge for enterprise IT teams as networks grow more complex.Nick and David cover what AI-driven network operations looks like in practice, including why context and intent are critical to effective automation, how standard changes and runbooks can become the foundation for autonomous agents, and where human oversight still plays an important role.They also discuss how AI workloads are reshaping enterprise infrastructure, changing traffic patterns, and forcing network teams to rethink how they design and operate networks for the next era. 

We're thrilled to announce that NetBrain Live 2026 is happening September 22–24 in Boston, Massachusetts — and if you've been on the fence about attending, now's the time to lock in your spot.What is NetBrain Live?NetBrain Live is our annual gathering of network leaders and practitioners — the one event where you get to learn, connect, and leave with a real strategy you can bring back to your team. This year's theme is front and center: the future of Agentic NetOps.Here's what you can expect on the agenda:Customer stories from organizations already running Agentic NetOps deployments Expert sessions with leading network architects pushing the boundaries of automation and AI Practical roadmaps to help your team adopt and scale intelligently Lessons from early adopters — the honest wins, the hard lessons, and everything in betweenWhy You Should AttendHere's what one of our attendees — a Principal Architect at AT&T — had to say:"This is the one event where you will learn a lot from the

We’ll be onsite in Las Vegas, and we’re keeping the conversation focused on what matters: where Agentic NetOps is headed and what it can look like for teams dealing with growing network complexity, leaner resources, and increasing pressure to resolve issues faster.Meet with NetBrain | June 1–4 | Mandalay Bay 🌟Connect with the NetBrain team for a 30-minute live platform demo tailored to where your team is on the Agentic NetOps journey. Whether you’re focused on reducing MTTR today or planning for autonomous remediation in the future, we’ll walk through practical next steps based on your environment and goals.Book your session: https://events.netbrain.com/na-cisco-live-2026A Race to Agentic NetOps | June 2 | 7–10 PM | Grand Prix Plaza 🏎️We’re also hosting an invite-only evening for technology leaders at Grand Prix Plaza. Join us for cocktails, food, and peer conversations around the challenges network teams are navigating every day, including operational scale, visibility gaps, automat

Get a front-row seat to the future of Agentic NetOps and join network leaders and practitioners for interactive sessions focused on modernizing operations with automation and AI.What to expect:Customer stories from early Agentic NetOps deployments Expert sessions with leading network architects Practical roadmaps for adoption and scale Lessons learned from early adopters driving changeRegister now for early bird pricing before it’s gone.What do you want to see at NetBrain Live 2026? Drop your ideas in the comments below.

RSAC 2026 gave us a front-row seat to just how quickly cybersecurity is evolving and how much stronger it becomes when network and security operations work together.Throughout the week, we had great conversations with security and network professionals around what Agentic NetOps looks like in action and why stronger network security starts with smarter, more connected networks. It was also great meeting both customers and new faces during demos and seeing those conversations come to life in real time.Big thank you to everyone who stopped by our booth, joined a session, or kicked off the week with us at The Dawn Club featuring the Alpha Rhythm Kings. Great music, great conversations, and a strong start to an inspiring week.And the momentum doesn’t stop there. Our Solution Library Mission Challenge is still live, giving you a chance to step into real network scenarios in a hands-on sandbox environment and see NetBrain in action for yourself. Complete missions, build hands-on experience,

Start your RSA Conference week with an evening of cocktails, light bites, and great conversations with security and network leaders.Join us at The Dawn Club to talk about a shift many organizations are working toward: moving from reactive operations to a proactive security posture.We’ll dive into how teams are using approaches like:Continuous network validation Automated troubleshooting Policy assurance across complex environmentsIt’s also a great chance to connect with CISOs, CIOs, network engineers, and peers before the conference week gets into full swing.📍 The Dawn Club – San Francisco📅 March 23, 2026⏰ 7:00 – 9:30 PM🎟️ Register here: https://events.netbraintech.com/netbrain-rsac-kick-offAnd if you’re attending RSA Conference, be sure to stop by the NetBrain booth #1855 to see how teams are using automation and AI to strengthen network security and resilience.

NetBrain recently introduced its first Agentic NetOps platform during the NetBrain 12.3 webinar, featuring CTO Song Pang, VP of Global Services David Mann, and Raj Jain, Manager of Automation Experience Engineering.The session focused on a challenge many network teams face: most of their time is spent troubleshooting incidents and keeping the network running. NetBrain’s goal is to change that by combining AI, automation, and network context to help teams resolve issues faster and prevent outages before they happen.The platform focuses on three key areas: incidents, network problems, and changes, all aimed at helping organizations reduce network downtime by 50% year over year.During the presentation, several new capabilities in NetBrain 12.3 were demonstrated: Runbook AI Companion – analyzes runbook results and summarizes findings to help engineers identify root causes and recommended next steps Deep Diagnosis Agent – automatically plans troubleshooting workflows, gathers data across

NetBrain R12.3 introduces the next evolution of AI-powered operations: Agentic NetOps. This release moves AI beyond simple assistance and into guided investigation, automation, and remediation—while keeping your team in full control.Join us live to see how enterprises are cutting network downtime year over year and shifting from constant firefighting to proactive operations.Date: Thursday, March 5, 2026Time: 9:00 AM – 10:00 AMWhat You’ll SeeAgentic NetOps in Action Why now, the operational challenges it solves, and real customer outcomes. Deep Diagnosis Pinpoints root causes across hybrid, cloud, and Kubernetes environments with clear reasoning and visualized insights. Runbook Companion Analyzes and refines automation in real time to standardize troubleshooting and reduce manual effort. Quick Assessment One-click validation that turns hours of manual checks into minutes. R12.3 is built to help teams reduce downtime, lower operational costs, and prevent business disruptions—without s

NetBrain R12.3 is now available, bringing new AI-driven capabilities designed to help teams troubleshoot faster, reduce manual effort, and operate networks with greater confidence.This release focuses on making automation more practical in day-to-day operations—helping teams move from detection to resolution with less friction and better insight.What’s New in R12.3R12.3 introduces several enhancements that strengthen NetBrain as an AI-powered automation platform: AI Deep Diagnosis Automatically identifies the root cause of many network issues with transparent reasoning and visualized results, reducing time spent chasing symptoms. Runbook Companion by AI Helps generate runbooks for tickets and network issues, making it easier to standardize troubleshooting and capture knowledge as work happens. Quick Assessment Streamlines network validation and assessment, helping teams identify configuration drift and risks across multiple devices in minutes. Cloud Automation Extends automation

NetBrain Technologies, Inc., a leading AI NetOps platform for hybrid network observability, today announced the closing of the previously announced majority investment by funds managed by Blackstone Growth (“Blackstone”) in the company. The investment is focused on accelerating the company’s global expansion and advancing its AI‑powered network automation platform.Alongside the completed transaction, NetBrain is also announcing several leadership updates supporting its next phase of growth.Bernadette Nixon has been appointed Chief Executive Officer of NetBrain and will join the company’s Board of Directors. Founder Lingping Gao will transition from CEO to Chair of the Board, following two decades of visionary leadership and innovation. Lastly, Gus Malezis, executive strategic advisor and Chairman, IRIS Software Group and Jerry Guo, Founder, former CEO and Chairman of Casa Systems, Inc., will join the company’s Board of Directors.Nixon brings an extensive track record of driving growth

Network downtime isn’t getting cheaper—and for many teams, it isn’t getting shorter either.Across enterprises, the same patterns keep showing up: MTTR still stretches into hours for critical incidents The same issues repeat, often after routine change Human error and configuration drift remain a major source of outages To address this, NetBrain just released a new white paper that takes a step back from tools and features and looks at the operating model behind reliable networks.📄 Reduce Network Downtime by Half Every Year — The Promise of AI-based Automation for Modern Network OperationsThe paper breaks down how teams can move from reactive troubleshooting to a more repeatable, scalable operating model by: Identifying which incident types consume the most time and recur most often Making diagnosis consistent so outcomes don’t depend on who is on call Turning every outage into input for prevention, not just a closed ticket Reducing risk from change by catching configuration

However and wherever you’re celebrating, thank you for being part of the NetBrain Exchange Community and for the work you do every day to keep critical networks running. We’re grateful for the conversations, collaboration, and momentum you helped create this year.Wishing you a restful holiday season and a strong, steady start to the New Year. Here’s to what we’ll build together next.

November delivered on all fronts—awards, analyst buzz, big blogs, new videos, and plenty of activity from our members. Here’s everything that shaped the Exchange this month.NetBrain Takes Over Times Square   🏆 Awards & Industry RecognitionNetBrain picked up major momentum in the wider industry, earning both awards and high-profile analyst mentions.Awards & SpotlightMost Innovative Security Validation – Cyber Defense Magazine Next Big Thing in Enterprise Tech – Fast Company Recognized in Gartner’s Digital Twins Market Guide Included in The Fast Mode: Leading Networking Vendors in 2025These honors reflect two decades of innovation in AI-driven network automation—helping companies like Nike and CVS validate security, automate troubleshooting, detect CVEs, and prevent outages. 📚 New Blogs Worth BookmarkingNetBrain’s content team dropped several strong pieces this month—each one tackling a real challenge network teams face today.Decode your network’s DNA with NetBrain’s Digital Tw

There was a time when a network could fit neatly on a Visio diagram—when teams could literally point to a problem on paper. Those days are long gone.Today’s hybrid networks span data centers, public clouds, and countless vendors and versions. Static maps that once brought clarity now only add confusion—showing idealized snapshots of a network that no longer exists.So where did things go wrong? The challenge isn’t visibility—it’s fragmentation. We’ve built a tool for every task, but none that connects the dots. The result: data overload, tool sprawl, and alert fatigue. We’re collecting puzzle pieces from different boxes, and a clear picture never emerges.This article breaks down how to move from static maps to living network intelligence with NetBrain’s Intent-Based Digital Twin.Inside the article: The ongoing operational crisis of tool sprawl and alert fatigue The shift from static diagrams to living intelligence How real-time visibility drives true business value Read the full sto

Modern networks are a living puzzle of on-prem, cloud, and virtual environments — constantly changing and challenging to manage. Our latest eBook, “Hybrid Network Auto-Discovery, Mapping, and Documentation,” breaks down how NetBrain’s Intent-Based Digital Twin gives you a live, always-accurate view of your entire hybrid infrastructure.Learn how you can: Automatically discover and map every device, path, and policy across your hybrid network. Replace static documentation with dynamic, agentic AI-driven reporting. Build a true single source of truth for visibility, troubleshooting, and compliance. 📘 Download the full eBook here: Hybrid Network DiscoveryWe’ll leave you with one question: if your network could automatically document and update itself in real time, how would that change your daily operations?

NetBrain LIVE brought together our community in Boston for two packed days of learning, collaboration, and in-depth discussions around automation, observability, and AI-driven network operations.If you couldn’t make it (or want to revisit your favorite moments), you can now access all the keynotes, sessions, and workshops on NetBrain University (NBU).Here’s a glimpse of what’s waiting: Keynotes from Lingping Gao and CTO Song Pang Guest Speakers: From Platform to Outcomes: How Merck Builds on NetBrain - Jason Chan CSL × NetBrain: From Insight to Automated Action - Paul Smith (CSL) Using Triggered Automation to Reduce MTTR (with DXC) Triple Defense: IOS Upgrades with NetBrain Change Management (with TJX) Applying the Digital Twin: Ascending to Network Observability (with Technologent) Hands-on workshops including: • AI Deep Diagnosis • Manual Workflow Transformation • Post-Mortem Assessment • Triple Defense Change Automation 🎥 Explore the full catalog of pres

Traditional network assessments take too long and go out of date fast. That’s why we’ve upgraded the NetBrain ACE+ Partner Program — giving partners new ways to deliver always-on visibility, automation, and smarter client value.Join our upcoming webinar to hear from NetBrain experts and partners who are already transforming how they serve customers with Agentic AI + Automation.Here’s what you’ll learn:How to instantly create a real-time “living” model of any network using Dynamic Digital Twin How the Golden Assessment Library (GAL) helps partners validate compliance, security, and performance with pre-built automations How partners are uncovering hidden risks (like outdated gear and misconfigs) and turning them into new service opportunities How ACE+ now works across desktop and cloud, making it easier to scale assessments and revenueDon’t miss your chance to see how ACE+ can help your team deliver faster, more proactive assessments — and drive new business opportunities.Reservce your