The conversation around AI in network operations is shifting. It's no longer just about whether AI can be deployed safely. It's about where to start and how to deliver real results.
In Episode 118 of ONUG's Built for Trust podcast, NetBrain CEO Bernadette Nixon joins host Nick to discuss the future of Agentic NetOps, AI-driven automation, and how organizations are already putting AI agents to work.
Key Takeaways
- AI is delivering measurable results
- One financial services customer is using NetBrain's Deep Diagnosis Agent to automatically resolve and close 25% of its network trouble tickets, while helping engineers troubleshoot the remaining issues faster.
- Live network context makes the difference
- NetBrain's NetOps Harness combines live network context, Network Intents, and automation to help AI agents operate with the right intelligence and guardrails.
- Autonomous networks are a journey
- By combining Diagnosis, Assessment, and Change Agents, organizations can move toward self-healing and self-optimizing networks while keeping engineers in control.
- AI empowers network engineers
- Less time spent firefighting means more time focused on strategic initiatives, network improvements, and preventing future outages.
📍 Meet NetBrain at ONUG NYC This Week!
We're proud to sponsor ONUG NYC, October 28–29!
Stop by Booth 60 to see NetBrain's latest release and experience a full team of governed AI agents for Diagnosis, Change, and Assessment, grounded in live network context with engineers approving every action.
See how teams are:
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✅ Getting to root cause in minutes instead of hours
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✅ Validating changes before they happen
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✅ Catching issues before they become outages
💬 Join the conversation: Where do you see the biggest opportunity for Agentic NetOps in your organization?