Articles

We recently chatted with Daniel Umukoro from General Datatech (GDT) about what customers are dealing with most right now, and his answer was immediate: “Most of our customers want things fixed.”That’s the heart of it. Every organization wants fewer issues — and when problems do happen, they want them solved fast. “As a matter of fact, they don’t want issues in the first place,” Daniel said with a laugh. “But if there are issues, they want them fixed ASAP.”He explained that the biggest challenge isn’t just about identifying what’s broken; it’s about how long it takes to get things working again. “The biggest challenge that customers have is what we call MTTR — the amount of time it takes to resolve issues,” he said.That’s where NetBrain plays a major role. GDT uses NetB

Network outages cost organizations an average of $9,000 per minute—and when incident complexity outpaces IT bandwidth, automation becomes essential.Our latest blog breaks down the three progressive levels that define the path toward a self-healing network: Auto-Detection: Machine learning–powered visibility and root cause analysis to reduce time-to-detect and false positives. Auto-Remediation: Context-aware automated responses that shorten time-to-resolution while keeping humans in the loop. Self-Healing: Predictive, autonomous optimization—where the network learns, diagnoses, and remediates issues on its own. While true self-healing remains an industry goal, the first two levels are achievable today with NetBrain Next-Gen, enabling teams to respond faster, prevent outages, and strengthen resilience.Read the full blog