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Troubleshooting always brings out the truth about your workflow. When an outage hits or performance tanks, the fastest path to clarity usually comes from the tools that remove guesswork. This week, we’re asking the community to share real examples of how NetBrain helped reduce troubleshooting time in a meaningful way. Maybe a Dynamic Map instantly revealed an unexpected routing change or a broken hop. Maybe Deep Diagnosis pinpointed the root cause before CLI commands even entered the chat.Your stories help shape a smarter community playbook and give newer members practical ideas they can apply right away.If you want to see how teams use NetBrain to reduce MTTR, check out:Incident Response: https://www.netbrain.com/use-cases/incident-response/Resource Hub: https://www.netbrain.com/resources/Drop your example in the comments—every win helps someone else sharpen their process.All participants will receive the Exchange Badge for contributing to this QOTW.

 During NetBrain LIVE, we dug into where AI truly stands in network operations with Enterprise Strategy Group’s Jim Frey. His take was clear and straight to the point: AI is at a major turning point, but widespread trust hasn’t fully caught up.Teams want proof before they let AI influence critical decisions. They want to see real results—both from peers and inside their own environments. Once that trust builds, productivity gains tend to accelerate quickly.The bigger trend he highlighted is unavoidable: networks are evolving too fast for manual operations to keep pace. With new AI-driven workloads appearing inside organizations almost weekly, trying to run everything by hand just isn’t sustainable anymore. Ignoring AI isn’t really an option.The smartest place to begin? Start where the daily pain lives. Configuration drift. Unapproved changes. Surprise devices showing up out of nowhere. Early issue detection before something breaks downstream. These are the tasks where AI can prove its

We recently chatted with Daniel Umukoro from General Datatech (GDT) about what customers are dealing with most right now, and his answer was immediate: “Most of our customers want things fixed.”That’s the heart of it. Every organization wants fewer issues — and when problems do happen, they want them solved fast. “As a matter of fact, they don’t want issues in the first place,” Daniel said with a laugh. “But if there are issues, they want them fixed ASAP.”He explained that the biggest challenge isn’t just about identifying what’s broken; it’s about how long it takes to get things working again. “The biggest challenge that customers have is what we call MTTR — the amount of time it takes to resolve issues,” he said.That’s where NetBrain plays a major role. GDT uses NetBrain to help customers shrink that window from problem to solution. “When you use NetBrain to help reduce the amount of time they spend fixing problems, it’s very key for many of our customers,” Daniel added.Instead of te

Your engagement in the NetBrain Exchange just got a little more exciting.We’ve officially launched a new badge system to recognize the time, energy, and insight our members bring to the community. Whether you’re starting out or already leading conversations across automation topics, these badges are our way of celebrating your journey.Each level reflects how members contribute, connect, and collaborate with others in the Exchange:🟣 ParticipantEvery great journey starts with one post. Participants earn their badge after creating their first discussion topic and joining the conversation. You’re discovering the Exchange, contributing your first ideas, and taking the first step toward becoming a key voice in our community.🔵 ContributorConsistency builds momentum. Contributors are recognized after creating five topic posts and posting at least one reply. You’re helping shape the Exchange through regular engagement — adding new discussions, responding thoughtfully, and keeping conversation

Hi everyone, I’m Sothan, the new Community Marketing Manager here at NetBrain.I recently joined to help reimagine and refresh what the NetBrain Exchange can be — a space that taps into the potential of our community, brings forward customer stories, and creates more opportunities to connect and collaborate.A bit about me: I’ve worked at Cisco, HP, and Huel, helping build thriving customer and user communities from the ground up. I’m based in Southern California, and when I’m not working, I’m usually traveling, hanging out with my dog, or working on new skills. I also enjoy trying out new restaurants and use photography as a creative outlet whenever I can.If you’ve been active on the Exchange lately, you might’ve noticed some changes already rolling out —A new user experience and layout that makes it easier to navigate Feature-focused categories and dedicated discussion hubs A growing Events section for live sessions, webinars, and product talks Improved tools that make it easier to fin

Network outages cost organizations an average of $9,000 per minute—and when incident complexity outpaces IT bandwidth, automation becomes essential.Our latest blog breaks down the three progressive levels that define the path toward a self-healing network: Auto-Detection: Machine learning–powered visibility and root cause analysis to reduce time-to-detect and false positives. Auto-Remediation: Context-aware automated responses that shorten time-to-resolution while keeping humans in the loop. Self-Healing: Predictive, autonomous optimization—where the network learns, diagnoses, and remediates issues on its own. While true self-healing remains an industry goal, the first two levels are achievable today with NetBrain Next-Gen, enabling teams to respond faster, prevent outages, and strengthen resilience.Read the full blog to understand how each level builds on the next—and how your organization can start preparing for a self-healing future: https://www.netbraintech.com/blog/self-healin

Welcome to the NetBrain Community!We’re thrilled to have you here. 🎉This is the place where network pros, system admins, partners, and automation enthusiasts come together to swap knowledge, troubleshoot, and chat about the future of networking. To keep things helpful and respectful, we’ve put together a few simple guidelines. Think of these as guardrails to make sure everyone feels welcome and supported.Community GuidelinesYour participation here is subject to these Guidelines and our Online Community Terms of Use:1. Be professional, kind, and courteousRespect fellow members. Keep your tone positive and your feedback constructive—whether you’re sharing a success story, asking a tough question, or critiquing a runbook idea. No NSFW content, profanity, or attempts to sneak around filters.2. No hate speech, bullying, or harassmentWe don’t tolerate bullying or degrading comments based on race, religion, culture, sexual orientation, gender, or identity. Posts that attack other members or

 1. How do I post a topic, question or idea?Click the “Create a post” button in the top right of any category. Add a clear title, write your topic, question or idea, and hit Publish.Pro tip: tag your post so others can find it faster.2. Where should I post?Each category is designed for a specific type of conversation—like NetBrain Platform, Feedback & Ideas, or Spotlight. If you’re not sure, just pick the closest fit and our team will help guide it.3. How do I update my profile?Click your avatar in the top right, select Profile, and then Edit Profile. Add a photo, your role, and a short bio. A little personality goes a long way in helping others connect with you.4. Can I follow topics I care about?Yes! Subscribe to categories, threads, or tags by clicking Follow. You’ll get notifications when new posts pop up.5. How do I stay updated on community news?Check the News & Announcements section for product releases, events, and webinars. You can also adjust your email notification s

November Hackathon solution is now available.  In order to provide folks with more time to try out the solutions in the Hackathon lab, the next Hackathon will be happening on March 4th, 2024.  Who wants to try out the November Hackathon Challenges?  You can do so by logging onto the NetBrain Hackathon Lab with your NetBrain Lab account.   Give it a try and be ready for the next Hackathon in March!  Don’t have a Hackathon NetBrain Lab account?  Make sure you have completed at least one Power User after August 2023.  Not Qualified yet? - Register for the Power User Training.  

This Month’s Challenge in the 4 categories below Map & Design Automation: Build automation to help us decode and baseline our OSPF design.  Auto-Diagnosis Automation: A mission-critical application, represented by path (10.20.10.10→ 10.30.11.100), is reported slow from time to time. Please build automation to troubleshoot the issue.  Network Assessment Automation: Users have reported intermittent network issues in the data center, and you are tasked to build automation to assess L2 stability across the network.  Safe Change Automation: A network change as designed is proposed over the weekend to disable an unsafe connectivity between enterprise and production domain. You are tasked to build automation to 1) verify the proposed design goal 2) Check the impacts by change, 3) Automate mandatory check for all changes. How to Access Access to our Hackathon environment: https://hackathon.netbrain.com/  Your login information was sent through an email with subject: ‘You Are Now Registered

NetBrain is excited to announce the No-Code Network Automation Hackathon!     On the first Monday of every other month (six times yearly), we will release a set of real-world network challenges across 4 common problem areas: Map & Design Auto-Diagnosis Network Assessment Safe Change Grow your automation skills by competing in the hackathons!  Win awards and get on our leaderboard!  Please see our Hackathon Details for additional information.   

NetBrain is excited to launch our new exchange community!  It is a one stop-shop for you to:Find answers to your pressing questions Can’t find the answer? ask questions in the community Connect with other networking experts Share your knowledge, best practices, etc. with other professionals in this field Help others by answering their questionsCome innovate with us!Build better products with us by submitting a feature request or product idea Like what others suggested? vote on product ideas to get them on our product roadmap And much more…Get on our leaderboard! Points will be given to users who answer the most questions on the community Points will also be given to the most active and post the most popular requests in the ideation section We will also reward badges to our users…so keep an eye out for that tooAny questions...ask the exchange community  https://exchange.netbrain.com!  Make sure to refer your colleagues as well!