The NetBrain Exchange Connection – October 2025
Your monthly view into network automation, insights, and what’s new across the NetBrain community.
Product & Company Updates
NetBrain LIVE in Boston was a success — thank you to everyone who joined us in person and virtually. The event brought together customers, partners, and NetBrain experts to share real-world stories, showcase Golden Assessment demos, and discuss practical ways to prevent outages before they happen.
You can now watch the recap video and access all on-demand sessions, keynotes, and presentation content in NetBrain University.
-
NetBrain LIVE Recap: Relive the energy from Boston and hear how customers are using automation to prevent outages before they happen.
Watch the recap -
Customer Spotlight – GDT: Daniel Omukoro, Consulting Engineer at GDT (General Datatech), shares how his team tackles one of the biggest challenges facing enterprise networks — reducing Mean Time to Repair (MTTR). Daniel explains how NetBrain automation gives teams the visibility and speed needed to keep uptime high under constant pressure.
Watch Daniel’s clip -
Expert Insights – WWT: Brett Millaway, Lab Services Architect at World Wide Technology, shared how engineers can turn network complexity into actionable outcomes using NetBrain’s automation framework.
Watch Brett’s clip
-
Fast Company named NetBrain among “The 6 Next Big Things in Enterprise Tech for 2025.”
-
Gartner recognized NetBrain in its Digital Twins Report for driving innovation in network visibility and automation.
-
The Fast Mode listed NetBrain as one of the “Leading Networking Vendors in 2025.”
From the NetBrain Exchange
There’s been plenty of activity this month across the Exchange — new conversations, updates, and ways to get involved. Here’s what’s been happening:
Top Discussions & Updates
-
What’s New and Next for the NetBrain Exchange
Catch up on the latest platform updates, community refresh, and what’s coming soon. -
New Community Badges Have Arrived
Earn recognition for your contributions and see how you can move from Participant to Champion. -
Leave a Review on Gartner Peer Insights
Share your NetBrain experience, help peers make informed decisions, and receive a $25 gift card for your time. -
Mastering Hybrid Network Visibility with the NetBrain Digital Twin
A discussion on achieving true end-to-end visibility across hybrid environments with NetBrain’s digital twin.
We’re continuing to improve the Exchange experience — and your input helps shape what comes next.
Take our quick Community Feedback Survey and let us know what features, events, or topics you’d like to see in the months ahead.
NetBrain University & Training
If you enjoyed the sessions from NetBrain LIVE, you can take the next step by exploring NetBrain University — your central hub for mastering the NetBrain platform. Whether you’re just starting out or looking to expand your automation expertise, it’s all available in one place, free of charge.
Inside NetBrain University, you’ll find:
-
Courses for every level – from quick-start videos and feature overviews to advanced configuration and automation workflows.
-
Interactive Learning Paths – a mix of live, on-demand, and self-paced classes that guide you step by step.
-
Certifications – validate your skills and earn official NetBrain credentials once you’ve mastered the fundamentals.
-
Hands-on Product Labs – a live environment where you can apply what you’ve learned directly in the platform.
Explore the content from NetBrain LIVE and start your training journey:
On LinkedIn
NetBrain was named a Strong Performer in the 2025 Gartner® Voice of the Customer for Network Automation Platforms, earning:
-
4.6 / 5 overall rating
-
92% willingness to recommend
This recognition reflects direct feedback from IT professionals who rely on NetBrain daily. Our platform helps decode the network’s intent — turning human expertise and AI into proactive problem-solving at scale.
Read the full story and stay up to date with the latest announcements here:
Upcoming Events
AUTOCON 4
📅 Mon, Nov 17 – Fri, Nov 21
Dive into advanced automation strategies, workflows, and integrations at NetBrain’s signature automation conference.
🔗 Learn more
Gartner IOCS (UK)
📅 Mon, Nov 17 – Tue, Nov 18
NetBrain will be featured at Gartner IOCS in the UK — meet the team and see how customers are using automation to drive real-world outcomes.
🔗 Event details
Power User Training
📅 Ongoing Sessions – 2-Day Online or In-Person Format
Join the Power User Training to sharpen your NetBrain skills through guided labs, interactive lessons, and live Q&A.
🔗 Register here
There’s plenty ahead in November — from global conferences to hands-on training. Mark your calendar and join us for what’s next in network automation. - View all upcoming events
⚙️ NetBrain Tip: Speed Up Ticket Resolution with ServiceNow Integration
Integrate NetBrain with ServiceNow to automatically map every incident as soon as it’s created. Each ticket opens with real-time diagnostics, device data, and a visual map of the affected network segment — giving your team instant context before they even log in to a device.
This workflow turns manual investigation into proactive resolution, helping teams cut Mean Time to Repair (MTTR) by up to 50%.
Learn more and join the discussion: Smarter Network Ticket Resolution with NetBrain + ServiceNow
❤️ Thank You, Community!
Your insights, questions, and shared experiences keep the Exchange vibrant. Have a story or workflow to feature next month? Drop it in the comments or message the community team.
Let’s keep pushing network automation forward — together.