Network tickets don’t have to drag on for hours anymore. With the new NetBrain + ServiceNow integration, teams can jump straight from detection to resolution — automatically.
When a ServiceNow ticket is created, NetBrain can:
• Run real-time diagnostics and pinpoint root causes
• Generate live network maps right inside the ticket
• Even auto-resolve common issues before they’re escalated
The latest release brings some smart new capabilities too:
• AI Co-Pilot that responds to plain-language requests (“Check routing issues for this app”)
• Automation Insight to track what’s fixed automatically
• Golden Assessments that turn solved incidents into reusable, no-code automations
Customers using this setup are seeing big results — cutting MTTR in half and automatically resolving up to 95% of network tickets.
Check out how it works: NetBrain ServiceNow Integration