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The NetBrain Exchange Connection – October 2025Your monthly view into network automation, insights, and what’s new across the NetBrain community.Product & Company Updates NetBrain LIVE in Boston was a success — thank you to everyone who joined us in person and virtually. The event brought together customers, partners, and NetBrain experts to share real-world stories, showcase Golden Assessment demos, and discuss practical ways to prevent outages before they happen.You can now watch the recap video and access all on-demand sessions, keynotes, and presentation content in NetBrain University. NetBrain LIVE Recap: Relive the energy from Boston and hear how customers are using automation to prevent outages before they happen.Watch the recap Customer Spotlight – GDT: Daniel Omukoro, Consulting Engineer at GDT (General Datatech), shares how his team tackles one of the biggest challenges facing enterprise networks — reducing Mean Time to Repair (MTTR). Daniel explains how NetBrain automa

Modern networks are a living puzzle of on-prem, cloud, and virtual environments — constantly changing and challenging to manage. Our latest eBook, “Hybrid Network Auto-Discovery, Mapping, and Documentation,” breaks down how NetBrain’s Intent-Based Digital Twin gives you a live, always-accurate view of your entire hybrid infrastructure.Learn how you can: Automatically discover and map every device, path, and policy across your hybrid network. Replace static documentation with dynamic, agentic AI-driven reporting. Build a true single source of truth for visibility, troubleshooting, and compliance. 📘 Download the full eBook here: Hybrid Network DiscoveryWe’ll leave you with one question: if your network could automatically document and update itself in real time, how would that change your daily operations?

NetBrain LIVE brought together our community in Boston for two packed days of learning, collaboration, and in-depth discussions around automation, observability, and AI-driven network operations.If you couldn’t make it (or want to revisit your favorite moments), you can now access all the keynotes, sessions, and workshops on NetBrain University (NBU).Here’s a glimpse of what’s waiting: Keynotes from Lingping Gao and CTO Song Pang Guest Speakers: From Platform to Outcomes: How Merck Builds on NetBrain - Jason Chan CSL × NetBrain: From Insight to Automated Action - Paul Smith (CSL) Using Triggered Automation to Reduce MTTR (with DXC) Triple Defense: IOS Upgrades with NetBrain Change Management (with TJX) Applying the Digital Twin: Ascending to Network Observability (with Technologent) Hands-on workshops including: • AI Deep Diagnosis • Manual Workflow Transformation • Post-Mortem Assessment • Triple Defense Change Automation 🎥 Explore the full catalog of pres

Traditional network assessments take too long and go out of date fast. That’s why we’ve upgraded the NetBrain ACE+ Partner Program — giving partners new ways to deliver always-on visibility, automation, and smarter client value.Join our upcoming webinar to hear from NetBrain experts and partners who are already transforming how they serve customers with Agentic AI + Automation.Here’s what you’ll learn:How to instantly create a real-time “living” model of any network using Dynamic Digital Twin How the Golden Assessment Library (GAL) helps partners validate compliance, security, and performance with pre-built automations How partners are uncovering hidden risks (like outdated gear and misconfigs) and turning them into new service opportunities How ACE+ now works across desktop and cloud, making it easier to scale assessments and revenueDon’t miss your chance to see how ACE+ can help your team deliver faster, more proactive assessments — and drive new business opportunities.Reservce your

We want to hear from you! Your perspective as a NetBrain customer helps shape how others see the future of network automation — and it helps us keep improving.Take a few minutes to share your experience with NetBrain on Gartner Peer Insights. Reviews are anonymous and take about ten minutes to complete.As a thank-you, the first five published reviews will receive a $25 gift card from the Gartner Peer Insights team.Your insights matter — and they inspire innovation across the NetBrain community.Start your review - https://gtnr.io/tLskplrDX

Network tickets don’t have to drag on for hours anymore. With the new NetBrain + ServiceNow integration, teams can jump straight from detection to resolution — automatically.When a ServiceNow ticket is created, NetBrain can:• Run real-time diagnostics and pinpoint root causes• Generate live network maps right inside the ticket• Even auto-resolve common issues before they’re escalatedThe latest release brings some smart new capabilities too:• AI Co-Pilot that responds to plain-language requests (“Check routing issues for this app”)• Automation Insight to track what’s fixed automatically• Golden Assessments that turn solved incidents into reusable, no-code automationsCustomers using this setup are seeing big results — cutting MTTR in half and automatically resolving up to 95% of network tickets.Check out how it works: NetBrain ServiceNow Integration

Our Women in Tech group is officially live on the community! 🎉This space continues the meaningful conversations started during the Women in Tech luncheon at NetBrain LIVE 2025—where so many inspiring voices shared ideas on leadership, mentorship, and the future of women in network automation.Join the group to connect with peers across the industry, share your own experiences, and keep the dialogue going year-round. Whether you attended the luncheon or are just discovering the community, everyone’s welcome to join the discussion.👉 Join the Women in Tech group