Skip to main content

General Questions & Support

Ask questions, share solutions, and trade knowledge on common product challenges.

  • 62 Topics
  • 122 Replies
62 Topics
E
ec485nInspiring
asked in General Questions & Support
Netflow Configuration Question

Hello there with Netflow configuration 9000 series switches. Do we need to configure Exporter to the Netbrain Server IP address? 

1051
K
6
6ix9ineNew Participant
asked in General Questions & Support
Temperature Check Runbook

Hi Guys, Is there a built in Qapp/Runbook for temperature checks on devices. A few days back power went out partially in one of our mdf closets. We didnt realize the temperatures went over the threshold until one of our engineers went inside the room. We are now having discussions as to why our SNMP/DNAC tools never alerted us, and I think this would be a great idea for creating a runbook so we have constant checks on our devices.Trying to see if there is anything built in runbooks to start my work off, does anyone have an idea or has done something similar.P.S.I know creating a parser would be the best way to start, but I dont know if there is a simpler way of addressing my temperature issue.V/R 6ix

1491
V
H
HannuNew Participant
asked in General Questions & Support
New PDAS release vs rel 10.x

What is the difference between the "new" PDAS release vs latest (support documentation) rel 10.1?

701
K
M
mpuga02New Participant
asked in General Questions & Support
Can you use SNMP in ACI with Netbrain ?

Has anybody setup SNMP in ACI to use Netbrain to pull information?

661
D
A
Andy KrapfNew Participant
asked in General Questions & Support
Path Calculations Layer 3

When I calculate paths, the system creates duplicates of defined devices causing branches in the diagrams despite ultimately finding the correct path.  My example is to calculate a path from the FrontServer to an switch at another facility.  The system duplicates the first hop as both the defined gateway device and also an End System (not defined).  The path for the end system ultimately fails, and the defined gateway device path works.  I will also share that a Trace works correctly.Does anyone know how to prevent the undefined End System from being created?

971
D
G
glenn.andrewsNew Participant
asked in General Questions & Support
Shared Device Settings Report/Export

Is there a report/export that will give you the fields in SDS such asMode: Access Mode: Port: Username: Privilege Username: Jumpbox for FS:as well as the usual device fields Device Name, Mgmt IP, etc….   

1174
kevinbenner
M
mil.kulNew Participant
asked in General Questions & Support
site map limitations

Hello,could anybody share an experience how to overcome the limitations of site NetBrain site maps?Having a single L3 and L2 map available only, e.g.?Let’s say I’d like to create another L3  or L2 page focusing on DMZ only, showing more details (or other subnets/links) than the default L3 page used for the whole site?I know I can duplicate the default L3 or L2 page.But the duplicated page will not get the devices updated automatically.On the other hand: I was thinking about using the duplicated page as a “snapshot” of the default L3 or L2 page. But no matter of page settings I use, the links are always updated by daily benchmarks on the duplicated pages. So the only way to keep the links not updated is to save the map as a file to my private folder?Any ideas? Thanks,Milan    

1012
M
P
PrinceNew Participant
asked in General Questions & Support
cannot discovery device getting error: Failed:SNMP++ Get Error; SNMP++:SNMP request time out

Looking for some resolution on the above error. While discovering the device using seed discovery i am getting the below error:Failed:SNMP++ Get Error; SNMP++:SNMP request time outThe SNMP configuration on the network device is correct and using SNMP and SSH method for discovering the devices. Any help to t-shoot this issue.  

1601
M
M
mgulbransonNew Participant
asked in General Questions & Support
Installing mongodb on different drive, put it on SDB instead of SDA?

I’m loading a new pair of servers I wondering if I should move the MongoDB to the a different drive then where the OS is running, I have 127 SDA  and 250 SDB I think with the requirements in the for mongodb I would best install it on SDB drive or should I just delete the SDB and expand SDA?

4072
J
M
mosessefahNew Participant
asked in General Questions & Support
Extension of CLI data retrieval timeout for devices

So when I run a show command on a device in my Domain within NetBrain it takes about 30 seconds to retrieve the live data from the device so some critical data about the device are not seen in the output or result. But when I ssh into the device itself and run the same show command, it takes about 120 seconds to complete, thus retrieves the total and accurate data needed. How do I extend the time for data retrieval through CLI on a specific device within my Domain in NetBrain, specifically taking into consideration the Front Server settings? Thanks!

681
G
S
shakprabNew Participant
asked in General Questions & Support
Idp initiate flow fails

I am trying to integrate Netbrain with Okta, iDP intiated flow apparently fails however SP (netbrain) intiated flow works. has anyone faced this issue?

481
G
C
Carsten.SchmidtBrainy
asked in General Questions & Support
Log4j vulnerability in NetBrain?

Hi NetBrain,is NB in any version affected by the log4j vulnerability? I know that ElasticSearch uses it but not in what version of the library.

69312
G
A
Andy KrapfNew Participant
asked in General Questions & Support
Management of Access Control Lists

I am looking for a means of centrally managing ACLs within NetBrain.  Has anyone tried to do this?  What modules are needed?

731
G
G
GueriNew Participant
asked in General Questions & Support
Netbrain one-ip : Not found device type for IDs

Hi,I’m using Netbrain 10.0a and the Rest API to get the One-IP table. API returns serverType and switchType by their ID but I want the full name. serverType string The type of the device that the IP belongs to. switchType string The type of the switch that the IP connects to.  I found old Netbrain documentations on the net about IDs and their name. For example: 2004 = Cisco Nexus SwitchBut I can’t find the information for these IDs :1005100930080Can someone help me? Thank you. 

1244
G
K
Kieran DrainNew Participant
asked in General Questions & Support
Searching for CDP neighbours

We have a scenario where we are trying to search for a Cisco VoIP device using the standard search box on the dashboard. We have the switches added to Netbrain but the VoIP phones are not. The the sake of this example the devices hostname is SEP010203ABCDEF and it’s MAC address is 01:02:03:AB:CD:EF. The Hostname for a Cisco VoIP phone is usually SEP followed by the MAC address without any punctuation. The NDP table on the switch has the information to show that the device is a neighbour so in some capacity Netbrain could be aware of the name.. Searching for SEP010203ABCDEF reveals no results. Searching for 010203ABCDEF reveals no results Searching for 0102.03AB.CDEF returns a direct match in the ARP cache of the switch Searching for 01:02:03:AB:CD:EF returns a match for the MAC in the cisco format above in the ARP cache of the switch The ideal here is to search for the hostname in the easiest and quickest way possible. While modifying the name each time can be done to produce a correct

1765
C
P
PrinceNew Participant
asked in General Questions & Support
A previous version has been installed while installing netbrain database server

I want to reinstall the database server but when I am installation the Netbrain latest v10 it is showing me the following below error:  A previous version has been installed. I already uninstalled the mongodb and other related services from the server but still getting this error. Don't want to upgrade database just want to do wipe all the netbrain configuration 

831
G
K
keetarp2New Participant
asked in General Questions & Support
Discovery and Diagnostics participation of ICMP only enabled devices

Hi all , I am reaching to out to forum for assistance  on managing ICMP only enabled devices. I am working on architecture for laying out diagnostic approach for set of 60k devices. Out of 60 , i have 16K devices which are only ICMP enable by customer due to various security limitations and compliance. NO SNMP& SSH to these 16kK Device. During discovery will there 16K devices consume NB license as usual ? What all capabilities diagnostics approach will be present by ICMP only connection . Can these ICMP only devices contribute to effective diagnostic capability what Netbrain has to offer,  Any suggestion /recommendation to manage this set of devices is welcome and appreciated by community. RegardPrateek 

1202
G
dundernehr
dundernehrNew Participant
asked in General Questions & Support
List of 3rd Party Libraries

Anyone have an exhaustive list of 3rd party libraries w/versions used IE v10.0a?I have the following but unsure if its a full list or not. Associated Library Underscore.js v1.9.1 Redis v6.0.9 URI .js  v1.18.1 Log4Net v1.2.13.0 Bootstrap v4.1.3 Minimist v0.0.8 Lodash OpenSSL v1.1.1j URI.js v1.18.1 Bleach v3.1.0 Tensorboard v2.0.2 Urllib3 PyYaml v5.2 & v5.3.1 Pandas v0.25.3 Pygments v2.5.2 Mongodb v4.0.19 Rabbitmq v3.8.9

1182
dundernehr
J
JamesyuNew Participant
asked in General Questions & Support
How is hiding sensitive info in config works?

I found some sensitive info has not been encrypted as ***, what should be the reason?As I know we have an option in advanced setting of the domain management page, but I dont know how to confiugre it.  

1181
S
E
EmaskNew Participant
asked in General Questions & Support
How to track users' activities in Netbrain?

Is there way to monitor or log users’ actives in Netbrain? Such as adding devices to Netbrain or removing them from Netbrain?

1862
G
Rakesh Mandava
Rakesh MandavaInspiring
asked in General Questions & Support
how to export “Qapp Scheduler output CSV file” into a “Shared Network Folder” ?

I would like to share CSV files generated by Qapp schedule in a Network drive with my colleagues. How to accomplish this.

1951
pradeep.gaddameedi
J
JamesyuNew Participant
asked in General Questions & Support
How to unlock account and reset password?

We are running with NetBrain version 10.0a, it seemed like I forget the password of the local admin. After several attempts, the account was locked.How to reset the password? 

5371
S
D
DFishNew Participant
asked in General Questions & Support
Timeout error on Cisco Router

When I tried to discover my Cisco router, it didn’t give me the CLI configuration file… I can see from the log that there is an error “Connecting failed, error code: 1080, error description: Timeout.”.Is there any setting I can change to make it work?

1212
D
T
TryoneNew Participant
asked in General Questions & Support
How to increase the route table entry limit?

I have a router that failed to retrieve route table, the live access checks fine. The retrieval log says following, how can I increase the route table entry limit to retrieve the route table? The number of entries(156321) in the route table cmd show route table inet.0|no-more exceeds the limit of route entries.

521
M
K
keetarp2New Participant
asked in General Questions & Support
NetBrain as config management tool.

As a strategical decision can we use NetBrain as a Config management tool for devices it manages, config versioning and all.Configuration drift can be detected by end user ?

5303
Rakesh Mandava
Terms & ConditionsCookie settings

Stay Connected | LinkedIn | Youtube | Facebook


Privacy & Security Statement  |  Terms & Conditions |  Impressum  |  UK Modern Slavery Statement
 
Copyright © 2025 by NetBrain Technologies Inc. - All rights reserved.