In a recent conversation with E-Channel News, NetBrain’s Ryan Couch (CMO) and Brian Howard (Senior Director, NA Channels) shared what’s next for partners — and it’s a strong step forward for the ecosystem.
They talked about how essential it is for teams to truly understand their network’s behavior before anything breaks. With hybrid environments only getting more tangled, having real visibility across the entire stack is becoming mission-critical. NetBrain’s platform continues to help teams catch issues early and avoid costly outages.
A few highlights from the discussion:
- ACE+ Program: A refreshed partner experience offering easier software access, free support, and training to power assessments and project delivery.
- Education First: Partners are shifting into educator mode — using assessments, ongoing training, and trust-building to deliver real value.
- Agentic NetOps: AI models trained on each customer’s own network data to improve outcomes and reduce outages. Basically, an AI-powered safety net for your infrastructure.
Overall, the message was clear: stronger collaboration, smarter automation, and better-prepared customers. It’s right in line with the conversations many of you have been having here in the Exchange about assessments, automation maturity, and the rise of AI-driven NetOps.