NetBrain's webhook follow-up action currently does not support inserting variable values, such as an OAuth token, into the HTTP headers of an outbound webhook call. As a result, integrations that require token-based authentication in the request header cannot be configured through this mechanism. This enhancement would allow users to reference a variable and pass its resolved value into a custom HTTP header when a webhook follow-up action is triggered. Supporting this capability would enable OAuth-based authentication for third-party integrations, such as ServiceNow, allowing customers to meet their security and compliance requirements while automating incident or change creation from NetBrain diagnostics.
In Development
Variable Support in Webhook HTTP Headers for OAuth Authentication
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