Trigger Filtering Based on ServiceNow Configuration Item Fields

NetBrain's ServiceNow V2 automation trigger configuration currently does not support filtering incoming incidents based on Configuration Item (CI) fields, limiting customers to broader trigger conditions when defining which incidents initiate automation. This enhancement would allow trigger rules to include filter conditions based on CI attributes, so automation only executes for incidents tied to matching configuration items. Customers with diverse device and asset inventories would benefit from more precise trigger scoping, reducing unnecessary automation runs and improving relevance of triggered diagnostics.