Sequential Multi-System Approval and Credential Retrieval for Change Management (CyberArk Integration)

NetBrain's Change Management workflow currently supports only a single internal approval step and does not support chaining an additional approval through an external privileged access management system after the initial change request approval. Additionally, when credentials must be retrieved from a privileged access management system to complete a device or network setting update, there is no supported way to invoke multiple related plugins in sequence within a single Runbook. This enhancement would allow a Change Management workflow to route through a secondary external approval step after the primary approval, and would support chaining plugin calls within a Runbook so that an approved access link can be used to retrieve credentials and apply them directly to device or network settings. Customers using privileged access management systems alongside change approval processes would benefit from an automated, end-to-end workflow that reduces manual handoffs and strengthens compliance with credential governance requirements.