Portal Access to AI Chatbot Insights Without a Full Seat License

NetBrain currently requires a full seat license for any user to view AI Co-Pilot or Chatbot generated insights, even when that user only needs read-only access to the portal for insight consumption rather than full platform functionality. This limitation prevents organizations from extending AI-driven insights to a broader set of stakeholders without incurring additional licensing costs. This enhancement would introduce a lightweight or restricted access mode that allows users to view AI Chatbot insights through the customer portal without requiring a full seat license. Customers with large teams or occasional viewers would benefit from wider visibility into AI-driven insights while managing licensing costs more efficiently.