Chatbot macros currently require input values to be fed through a single, uniform method across all macros in a bot, with no option to assign a different input source per individual macro. This enhancement would allow each macro within a chatbot to be independently configured with its own input source, such as manual entry for one macro and an external table feed (for example, an ADT-backed source) for another. Customers building chatbots that reference a mix of static and dynamically sourced values, such as IP, MAC, and location data, would be able to configure each macro according to how that data is actually maintained, reducing manual upkeep and improving the accuracy of automated responses.
Open
Per-macro input source configuration in chatbot automation
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