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One-Click Log Collection for AI Bot and Deep Diagnosis Troubleshooting

Related products:AI
  • August 8, 2026
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NetBrain currently requires multiple manual steps to collect the logs needed to troubleshoot AI-related issues, such as reasoning errors, summarization problems, or crashes. Support and engineering teams must gather logs separately from the GUI service monitor and AI settings, and additionally enable LangSmith logging to capture further diagnostic detail. This enhancement proposes adding a consolidated log collection option, similar in accessibility to the existing "Retrieve Live Data" action, that gathers required GUI and LangSmith logs in a single step for both AI Bot and Deep Diagnosis. Automatically saving AI Bot execution results when a map is saved, along with a quick-access "Export Logs" option, would further streamline the process. Customers and support teams would benefit from faster, simpler log collection, reducing the time and effort needed to diagnose AI-related issues.