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Microsoft Teams Webhook Action Node for Runbook Change Notifications

Related products:Change Management
  • August 8, 2026
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NetBrain Runbooks currently have no way to send custom, user-authored messages to a Microsoft Teams channel as part of a change management workflow; existing incident-linked notifications send all components rather than a targeted, custom message. This enhancement would add a Teams webhook action node to the Runbook editor, allowing users to store and select from configured webhooks, choose the target channel, compose a custom message, and trigger delivery at defined points such as change start and change completion. Customers running change processes that rely on a monitored Teams channel would gain a reliable way to communicate change status to stakeholders without manual copy-paste steps or unrelated incident data being sent.