NetBrain currently does not include system version, release, knowledge base, and license identification details within collected log files. Troubleshooting often requires this information, and support teams must gather it manually from the About NetBrain window. This enhancement would automatically capture and include these details in exported logs. Customers would benefit from faster and more complete log collection during troubleshooting, reducing the need for manual data gathering.
On the Roadmap
Include System Version and License Details in Log Collection
Login to the community
No account yet? Create an account
Sign in with SSO
Login via NetBrain Universityor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
