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Flexible Condition Logic with Macro Variable Support in Chatbot Intents

Related products:Automation
  • August 8, 2026
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Chatbot intent conditions currently do not support setting or referencing macro variables as part of the condition logic, limiting how adaptable and readable conditional workflows can be. This enhancement would allow users to define macro variables and reference them directly within intent conditions, supporting more flexible branching logic. Customers building complex chatbot automation would benefit from clearer, more maintainable condition structures that reduce the need for rigid, hardcoded logic paths.