NetBrain's ServiceNow Automation integration currently transfers only error messages, giving users no visibility into informational or status messages generated during automation. This enhancement would transfer all automation messages to ServiceNow and add a GUI filter that lets users choose to view all messages or narrow the view to error messages only. Customers with different monitoring preferences would benefit from this flexibility, allowing teams focused on error triage to keep a filtered view while other users retain full visibility into automation activity.
On the Roadmap
Filterable Display of All Automation Messages in ServiceNow Integration
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