Drill-Down Root Cause Analysis for Recurring Incidents in AI Ticket Analysis

AI Ticket Analysis currently reports on recurring incidents, such as repeated circuit-down alerts, without the ability to drill down to identify the specific underlying source driving the recurrence. Users cannot determine which circuit, device, or application is most frequently associated with a given incident pattern directly within the analysis view. This enhancement would add drill-down functionality that traces a recurring incident category to its exact source, surfacing the most impacted device or a ranked list of associated devices. Providing this level of detail would help customers prioritize remediation efforts on the components driving the highest incident volume, reducing time spent manually correlating recurring alerts to root cause.