Skip to main content
Open

CSV Export Option for AI Ticket Analysis Data

Related products:AI
  • August 8, 2026
  • 0 replies
  • 6 views

pradeep.gaddameedi
Forum|alt.badge.img+3

AI Ticket Analysis currently does not support direct export of ITSM ticket data to CSV format; only PDF export is available, requiring users to rely on XML or API-based JSON responses and manual conversion to obtain CSV output. This enhancement would add a native CSV export option for AI Ticket Analysis results, allowing ticket data to be extracted directly in a structured, spreadsheet-ready format. Customers would benefit from faster reporting and easier downstream data processing without needing manual conversion steps.