Collapsible Diagnosis Messages in ServiceNow NetBrain Tab

NetBrain currently displays Diagnosis result messages in full within the ServiceNow ticket integration tab, regardless of message length, which can present more detail than some support tiers require at a glance. This enhancement would allow long diagnosis messages to be collapsed by default within the ServiceNow tab, with an option to expand and view full details on demand. Providing this control would help support teams, particularly L1 NOC staff, review ticket information more efficiently without being overwhelmed by lengthy diagnostic text.