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Clarify or remove confusing 'Default Live' option in Runbook Compare

Related products:Runbook
  • August 6, 2026
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In the Runbook Compare feature, the 'Default Live' option is labeled in a way that suggests it will retrieve current live data, but it actually pulls only from data already present in the table and returns no results unless a separate retrieve action has been run first. This naming creates confusion, as users expect 'Default Live' to behave similarly to the 'Retrieve Data' action. This enhancement would rename the option to more accurately reflect its behavior, such as 'Temporary Data,' or remove it from contexts where it does not provide value. Clarifying this option would reduce user confusion and prevent customers from misinterpreting comparison results as reflecting live device data when they do not.