Automatic Email Notification for Published CBR Patches

NetBrain currently does not provide an automated way to notify customers when a patch has been published for their reported case, requiring customers to check manually or rely on other communication channels for updates. This is particularly limiting for customers operating in offline mode, who have no visibility into patch availability without proactive outreach. This enhancement would introduce an automatic email notification triggered upon patch publication, informing the affected customer that a patch is available for their case. Providing this notification would improve customer awareness of patch availability, reduce follow-up inquiries, and support a more responsive experience for customers, including those in offline environments.