Automated ServiceNow Change Request Lifecycle with Scheduling Logic and Reschedule Handling

NetBrain currently does not support a fully automated end-to-end change management workflow with ServiceNow. Change Requests must be manually triggered, planned dates are not automatically selected based on defined scheduling logic, and reschedule events are not automatically detected or handled. This enhancement would allow NetBrain to automatically trigger Change Request creation in ServiceNow, apply configurable logic to determine the planned implementation date, and detect and respond to reschedule events so that both systems remain synchronized throughout the change lifecycle. Customers would benefit from a consistent, hands-off change management process that reduces manual coordination and scheduling errors between NetBrain and ServiceNow.