Skip to main content
Open

Admin Unlock Capability for Locked User Accounts in System Management

Related products:Live Access
  • August 8, 2026
  • 0 replies
  • 6 views

Forum|alt.badge.img+3

System Management currently does not provide administrators with a way to unlock a user account that has been locked due to exceeding the maximum number of failed login attempts. This enhancement would add an unlock action within System Management, allowing an authorized administrator to manually restore access to a locked account without requiring a password reset or backend intervention. Customers would benefit from faster resolution of account lockouts and reduced dependency on external support channels for routine access issues.