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General Questions & Support

Ask questions, share solutions, and trade knowledge on common product challenges.

  • 62 Topics
  • 122 Replies
62 Topics
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dawal1337Inspiring
asked in General Questions & Support
Create new custom device attribute using Python (not API)

Good Day,Netbrain Version 10.0 How can I create a custom device Attribute using Python, NOT using the API method? Documentation shows how to do it using APIs, but not using the “non-API” method. I know the following Python methods/functions exist:SetDeviceProperty and GetProperty: Example:SetDeviceProperty("is_external_router", $_device.GetProperty("name"), "Yes, External Router")AddMessage($_device.GetProperty("is_external_router")) Of course, it’s not going to work (prints “None”) without first creating the new Attribute. As stated, I need to know what the function/method name is to create a custom attribute. Thanks in advance for your help. Dave

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Dug1609New Participant
asked in General Questions & Support
Device Details: Allow changing the 'Default' CLI Interface Command

When in the ‘Device Details’ view, under the ‘CLI Commands’ tab, allow users to choose which command is the ‘Default’ command.Or alternatively, allow users to ‘Order’ the CLI Commands as they see fit, with the Top command becoming the ‘Default’.  

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Subhojit DuttaNew Participant
posted in General Questions & Support
Netbrain SNMP Walk with different username

Hi, We need to perform an SNMP walk using a different username and password instead of the NetBrain discovery credentials.Parser library using netbrain SNMP discovery credentials.   

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sdavid5670New Participant
asked in General Questions & Support
How do you get Netbrain to see a layer 2 neighbor when it isn't automatically discovering it?

In certain regions of our network, we are not allowed to enable discovery protocols (such as CDP or LLDP) and Netbrain isn’t effective at discovering layer 2 neighborships in these cases.  Is there a way that I can manually teach Netbrain of layer 2 neighborships when it cannot figure them out on its own?

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harishchandrasFrequent Participant
asked in General Questions & Support
Failed to login, error code: 301; error description: Timeout.

During device discovery, we are getting error “Failed to login, error code: 301; error description: Timeout.”We can ssh and login to devices from front server.

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Simon BNew Participant
asked in General Questions & Support
REST API to obtain Site Properties

Looking at the REST API documentation, i can’t see the different between Get Site Info API and Get Site Properties API. They both have the same URI and paramters: GET /V1/CMDB/Sites/SiteInfo{?sitePath}|{?siteId} GET /V1/CMDB/Sites/SiteInfoQuery Parameters(*required) Name Type Description       sitePath^ string Full path name of a site. For example, 'My Network/Site1/Boston/Dev'. siteId^ string The unique id of specified site. property boolean The boolean switch to decide whether return the site detail information Note : ^ required if the other parameter is null. is the documentation correct?

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tabordlNew Participant
asked in General Questions & Support
mongoexport device configuration files

How can I use mongoexport to download device configuration files?

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jpmackzNew Participant
asked in General Questions & Support
Path Calculation API advanced options object

Hello,On NetBrain-REST-API-R11/REST APIs Documentation/Path Management/Calculate Path API.md at main · NetBrainAPI/NetBrain-REST-API-R11 · GitHub, there is a section on the Request body(*required) table indicating advanced options as an object. How do we instantiate this advanced object and use its methods?advanced object advance setting. advanced.debugMode bool The debug mode of trigger API. advanced.calcWhenDeniedByACL bool Whether to keep calculate when the process been denied by ACL. advanced.calcWhenDeniedByPolicy bool Whether to keep calculate when the process been denied by policy. advanced.calcL3ActivePath bool Whether to calculate L3 active path. advanced.useCommandsWithArguments bool Whether to use the commands with arguments inside. advanced.enablePathFixup bool Whether to enable the path fixup feature.  Also, how do we save on the front gui any path calculations we have created using the API? TIA

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rroganNew Participant
asked in General Questions & Support
Mongodb backups

I was wondering how everyone backs up their mongo database?  Are you using mongodump or 3rd party backup software?

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LucyCRNew Participant
asked in General Questions & Support
Netbrain data-server in disconnected state

Hi everyone,A couple of days ago suddenly in Service Monitor the data server is showing as offline and all services stopped. The thing is that actually the data service is on and responsive, and service monitor agent is running as well as all of the services.An even stranger thing is that when I restart the FS the data server appears as Connected with all the services running, but after a couple of seconds it goes back to Disconnected.Any ideas on this? Our Netbrin version is 10.1.15.10 in case is needed.

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LucyCRNew Participant
asked in General Questions & Support
Authentication error in Firewall

Hi again everyone.Is there a way to not to check SSH credentials in a Palo Alto Firewall in Netbrain? Our firewall rejects those kind of auth attempts (as many other FW do) so it appears as a validation error in the map and seeing it red is kind of nerve wracking. Thanks in advance

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Manav AgarwallaNew Participant
asked in General Questions & Support
NetBrain Architecture

I need guidance in comprehending the data flow and how the various NetBrain components(Worker/TaskEngine/FSC/Redis/RabbitMQ/Elasticsearch/DB) are used when an end user initiates a task through the browser-based thin client.

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John ThomasonNew Participant
asked in General Questions & Support
Shared Dashboard without Login

Is there a way to ‘expose’ a Dashboard to other team members that are not logged into Netbrain??Kind of like the ‘Functional Portal’ exposes maps, one ip table, or paths to members without using a seat license. Thank you,John ThomasonQuest Diagnostics

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Troy MellonNew Participant
asked in General Questions & Support
Trying to find if a certain value exists

On my Cisco 9400 switches, some have an SSD inserted and some don’t.  I am trying to find a way to report on those who do have an SSD.  The only way I know to check is to issue the show hardware command (the lines in green appear if the SSD is installed): ncmc-svsw-es03#show hardware...cisco C9407R (X86) processor (revision V01) with 1841385K/6147K bytes of memory.Processor board ID FOX2717PJK13 Virtual Ethernet interfaces144 Gigabit Ethernet interfaces16 Ten Gigabit Ethernet interfaces4 Forty Gigabit Ethernet interfaces32768K bytes of non-volatile configuration memory.15995688K bytes of physical memory.11161600K bytes of Bootflash at bootflash:.1638400K bytes of Crash Files at crashinfo:.234430023K bytes of SATA hard disk at disk0:.1638400K bytes of Crash Files at crashinfo-1-1:.11161600K bytes of Bootflash at bootflash-1-1:.234430023K bytes of SATA hard disk at disk0-1-1:.Base Ethernet MAC Address          : 58:56:9f:56:cb:40Motherboard Assembly Number        : 4A39Motherboard Serial

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jkbriggs78New Participant
asked in General Questions & Support
What will I lose if I uninstall the entire IE and reinstall from scratch?

I had an oopsi and now cannot get my front server reconnected. In the 2 server deployment I accidently hit yes on the uninstall front server controller and then it no longer accepted the credentials but I do believe I was using the same credentials. One of the tests were successful for reconnecting to the front server but yet it would never reconnect. So I thought why not jump back another level and uninstall FS and FSC and start over, now I have even less than I previously had. Suggestions on how to not lose a ton of work but get this deployment healthy again?

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akatwarooNew Participant
asked in General Questions & Support
Parse Configuration File in Json format

I see an option option to parse json tables, however, I am not able to populate the “Data Scope”, which prevents me from moving forward. Is there a step that I’m missing?  Snippet of the config: Device:[    {        "_id": "abcdefg12345",        "address": "",        "dn": "abcdefg12345",        "isRealDev": true,        "isRealIntf": false,        "mac": "abcdefg12345",        "model": "device_model 1000",        "name": "abcdefg12345",        "networkName": "abcdefg12345",        "opTime": {            "$date": 1711950376000        },        "role": "primary",        "serial": "abcd-efg1-2345",        "tags": [            "recently-added"        ],        "wan1Ip": "100.100.100.100",        "wan2Ip": null

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HaniNew Participant
asked in General Questions & Support
Multiple client command in one parser

is it possible to add many cli command in one parser. version R11.1bex show version. show run | sec vtyI am trying to create a parser to run multiple show commands to check some security compliancy. see picture attached. thanks Hani,

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Dug1609New Participant
asked in General Questions & Support
How can one monitor SFP's w/ DOM for optical health threshold?

Hello. NetBrain R11.1I’d like to pull SFP DOM information to trigger warnings / alarms when threshold values are met. Digital Optical Monitoring (DOM) for monitoring SFP transceiver performance and temperature:Enable DOM on the device. Assumes DOM capable SFP’s are used Example:SW1(config)#transceiver type allSW1(config-xcvr-type)#monitoringSW1(config-xcvr-type)#endThen use the DOM specific commands to display details:SW1(config)#sh int gi 1/3 transceiver detail         Optical                  High Alarm  High Warn  Low Warn   Low Alarm         Transmit Power     Threshold   Threshold  Threshold  ThresholdPort     (dBm)                  (dBm)       (dBm)      (dBm)      (dBm)-------  -----------------  ----------  ---------  ---------  ---------Gi1/3      -27.7                  0.9            -1.0         -11.5       -13.5          Optical            High Alarm High Warn Low Warn Low Alarm         Receive Power    Threshold Threshold  Threshold  ThresholdPort     (dBm)              (

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MKumarNew Participant
asked in General Questions & Support
How to Transfer Cisco Images to Network Devices Using NetBrain?

We have 100’s of network devices in Managed services Environment, in order to upgrade each switches we need to upload software images to each devices via ftp software and connect to each device and upload.Current Scenerio:Login to each Client Windows ServerInstall FTP Server Software (Solarwinds)Access the Network Device using the ftp server software and upload the Image. How do we can utilize NetBrain Frontserver to transfer the Image to each device via NetBrain Application?

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NigelWNew Participant
posted in General Questions & Support
Dashboards

Hi All Are there any users in the community who have set up dashboards that have become invaluable to them?Im at the early stages of dashboard creation and would love to hear from people who are using dashboards to make their lives easier - would love to chat and hear what has worked well

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ec485nInspiring
asked in General Questions & Support
Is there a way to have NB run CLI in privilege mode?

I am trying the following command:  “show platform hardware fed active fwd-asic resources tcam utilization” on cisco 9000 series switches.  The problem is it is a command that is used in the enable mode, but NB treats it like a user. Is there a way to have NB setup cli commands in enable mode? I understand its not normal commands like show run or show log, but for the commands that are needing this privilege mode is there a way to set NB to use the proper mode?

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ec485nInspiring
asked in General Questions & Support
Default Data Source

 Does the live regularly in this example pull stats every 2 mins for 10 times and then get the final results. Or does it pull it the 5 times and dumps into 1 report? Or is the live reg option mainly for cli related tasks?  “Live Regularly — log in to the device to retrieve live data regularly based on the customized frequency. You can check the Repeat checkbox and enter a number to set the execution times for this Qapp.I am trying to run a utilization report on my routers and wanted to get a better understanding of the Live Regularly option. I am using SNMP to pull the stats. The issue I am running into is its creating a csv report per run. I tried using the “Live Regularly” option and the schedule Qapp option, but I am not seeing much of a difference in outputs. I also made the csv file “adv” feature to append. Is there a way to have 1 csv file per day?  If I ran this check 1 hr per day that’s 24 reports * 30 days = 720 reports and if I increased that 6 reports per hour. It gets a bit

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mosessefahNew Participant
asked in General Questions & Support
Email Alert settings for Windows/Linux Server or MongoDB server in Disconnected state

Can some one help me out with the procedure to configure an email alert system that can notify a NetBrain Admin when either the MongoDB Server or Windows/Linux Server gets disconnected as displayed in the Service Monitor? Thanks!

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gjandrews9824New Participant
asked in General Questions & Support
Export Search results

How can I get a report (or be able to add them all to a device group )with the devices that meet certain criteria ? Such as…A: Device Type Matches any Cisco IOS SwitchB: Config File Contains "snmp-server host 192.10.1.2"C: Hostname Contains ^bBoolean Expression: A and B and C The Global Search does find them but I cant seem to get them as a group as its >20 devicesor “ Display the most relevant 200 results only due to the limited web page. “ Basically I am trying to get a list of devices on our network that have B:

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Mark ElliottNew Participant
asked in General Questions & Support
UUID file is missing on this Linux instance after migrating the NetBrain DB Server from old Cluster to new.

This is a transcript of the outcome of a Tech Support call with NetBrain and I: I just want to specify that it is the file in /sys/class/dmi/id/product_uuid that is missing and it is the system uuid that is missing not a filesystem uuid…!!Has anyone ever come across this before after migrating their DB Server and are then forced to reactivate the licence…!? My colleague and I have thought about the following: CHMOD 777 the full PATH and then create a new ‘product_uuid’ file with the legit licensed key and as the issue we face at the moment is that the if you try to amend inside that directory using ‘ROOT Credentials’ you receive the following error = ‘Operation is prohibited’

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