Difference between Runbook types is:

Runbook instance: Is the runbook type that gets created with every map and saved as map data only. This runbook type can only be accessed through the specific map it has been saved to.

Runbook template: once the runbook instance has been created, it can be saved as “runbook template” into the runbook templates library. From there it can be “called” into any map by anyone, even select them to be triggered along with any map from external sources, in addition to manually use them.

Creating a Runbook

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Example: Create a runbook to troubleshoot issues on a traffic path, and escalate to admin.

1.Click the  icon on the taskbar and select New Runbook.

2.In the New Runbook dialog, enter a runbook name, and make description. You can also select the Template check box to choose a template.

3.In the Start node, specify the required information.

Tip: When you save the runbook as a template, both device types and tags can be used to filter runbook templates.

3.Add the Path action node.

1)Click Actions or the  icon, and then double-click Path.

2)In the Path node, specify two endpoints, and click Path.

Tip: To modify the node name, point to the node and click the  icon to select Rename.

3)After the path is diagrammed on the map, click Note (0) to add a note. To mention a device, enter # and further select a device asset. A link will be generated for other users to quickly access the required information.

4.Add the Ping node and execute the action. Make a note to record the result.

Tip: To save an action node and its settings for reuse, point to the action node and click the  icon to select Set as Favorite.

5.Add the Traceroute node and execute the action. Make a note to record the result.

6.Add the Retrieve Live Data node, click the  icon to load CLI commands via template, and then click Run.

7.Add the Overall Health Monitor node, and then click Run. See Running a Qapp for more reference. After running the Qapp, make a note to describe the issue and enter @ to mention admin for escalation.

Note: You can click Document to have a quick view about runbook description, target device qualification, and node information.

8.

9.(Optional) Click the  icon to share the runbook, or save it as a runbook template for reuse.