How Can I create a runbook template and what’s the difference with Runbook instance?
Best answer by Christian.Perauer
Difference between Runbook types is:
Runbook instance: Is the runbook type that gets created with every map and saved as map data only. This runbook type can only be accessed through the specific map it has been saved to.
Runbook template: once the runbook instance has been created, it can be saved as “runbook template” into the runbook templates library. From there it can be “called” into any map by anyone, even select them to be triggered along with any map from external sources, in addition to manually use them.
Creating a Runbook
Example: Create a runbook to troubleshoot issues on a traffic path, and escalate to admin.
Tip: When you save the runbook as a template, both device types and tags can be used to filter runbook templates.
3.Add the Path action node.
3)After the path is diagrammed on the map, click Note (0) to add a note. To mention a device, enter # and further select a device asset. A link will be generated for other users to quickly access the required information.
4.Add the Ping node and execute the action. Make a note to record the result.
5.Add the Traceroute node and execute the action. Make a note to record the result.
7.Add the Overall Health Monitor node, and then click Run. See Running a Qapp for more reference. After running the Qapp, make a note to describe the issue and enter @ to mention admin for escalation.
Note: You can click Document to have a quick view about runbook description, target device qualification, and node information.
9.(Optional) Click the icon to share the runbook, or save it as a runbook template for reuse.