This is a transcript of the outcome of a Tech Support call with NetBrain and I:
I just want to specify that it is the file in /sys/class/dmi/id/product_uuid that is missing and it is the system uuid that is missing not a filesystem uuid…!!
Has anyone ever come across this before after migrating their DB Server and are then forced to reactivate the licence…!?
My colleague and I have thought about the following: CHMOD 777 the full PATH and then create a new ‘product_uuid’ file with the legit licensed key and as the issue we face at the moment is that the if you try to amend inside that directory using ‘ROOT Credentials’ you receive the following error = ‘Operation is prohibited’