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dpriorNew Participant
asked in Automation
See Palo Alto Firewall Configuration in Set Format?

When getting the configuration for Palo Alto Firewalls in the Network Intents it is not giving it in the set format so its hard to check for compliance. How would I be able to see the configuration of the Palo Alto Firewalls in a set format like the link below?https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClHoCAK

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Anonymous
published in Analytics
A simple way to calculate Lead Scorelead score

Hey everyone!   I was taking out the trash this morning—that’s when I do my best thinking lol, and had a super quick idea on how to easily use our software for Lead Scoring. We have had requests before to add functionality for this to our product, but I think there’s already a quick and insightful way to get you there with your current implementation.   So, here’s what I’ve been thinking to solve this:   What if we use any actions users perform in your product and attribute a score to them. Example: every time a user logs in to your app, we give them 10 points. Whenever they activate a new feature in a trial, we give them 25.   There’s no standard way to create an overview based on ruling like this, but we can solve that using custom formulas:   [code]Count of ‘App opens’ * 10[code] Applying this formula and adding it to a custom report would give us a real-time count of accounts with the most opens and thus highest score. If we then add a timeframe to the report, we could run this mon

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Anonymous
published in Integrations
Pimping your reporting using custom integrationsIntegrations

Injecting more data into your reporting takes your view on the customer journey to a whole new level. Regardless of the report or dataset you’re using—whether it’s feature adoption data or a geographical view of your customers and their support requests—smart use of more data will grant you a better view on your customer and their needs.   To better enable you to customize your reporting, we have decided to start adding custom integrations. We make a distinction between two types: Platform integrations: E.g. connecting to other SaaS software like CompanyA and CompanyB Personal integrations: E.g. pieces of code or links to datasets that you have built yourself and would like to integrate in your datasets Both are currently available for all customers in the back-end of Company.   DONE, RELEASED, YEAH!   Example use-cases: You want to create an overview of all customer data, including demographics & usage of your platform, and then tie that into CRM data including how many times th

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Anonymous
published in Platform
What does registration and login rate limit mean?Article

Have you or your users come across these error messages? validation.user_register.ratelimit or validation.user_login.ratelimit. This is due to our rate limiting feature being applied when specific users or actions exceed a defined limit. We've developed the following rate limits: Limit on failed registration: visitors from one IP cannot attempt more than 5 tries per hour when registering a user Limit on failed login: visitors from one IP cannot attempt more than 5 tries per hour when trying to login as a user You don't want this limit in your instance? No problem, just drop us a line at support@company.com and we can disable it for you. The phrase is not shown correctly? If the errors are shown as validation.user_register.ratelimit or validation.user_login.ratelimit, it can be confusing for users to figure our what is going on. You can easily change them by adding the following phrases in the control environment of your community:    Module: Common, Key: validation.user_login.ratelimit

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Anonymous
published in Show & Tell
Hold on to your hats! Our Annual Awards ceremony is coming up!Announcement

It’s that time of the year again, where we take time to recognise both our employees, and customers, for their tremendous contributions to the business over the past year. It has been a great year for us and we could not have done it without your help—and we want to recognize this. ?We have a number of different award categories, from Most Helpful Content to Nicest Design and a whole host of great prizes to give away (even an all expenses paid evening at your favorite restaurant)! You don’t want to miss out! So without further ado, please go ahead and nominate those who you think deserve to win an award. Remember you can only make one nomination per category! The results will be shared at our annual awards webinar in 3 weeks time. Plenty of time to build the suspense...Good luck all!   

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Anonymous
asked in Product Q&A
I want to push Salesforce data into Company, can I?

Hi, We’re using Salesforce as a CRM, and would like to push Salesforce data (Calls, Opportunities) into Company. Is that possible and how would I go about getting this started?- Josephine

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Anonymous
New Gamification feature: Customizable badgesNew feature

Did you know...you can now give fully customizable badges to your users?! It’s time to personalize your community!Maybe you want to award the ‘chatterbox’ badge to the top replier in your community. What about the Superman badge for the user who answers the most questions? Anything is possible! Badges are a great way to encourage user engagement and add a little je ne sais quoi to your community! Time to get inventive. ?

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Anonymous
Roadmap update 2021roadmap

Here we are, nearing the end of Q1 we want to share with you all what we’ve been up to. How about a welcome break to your daily routine with our latest Roadmap Update? ☕ We’re extremely proud to have delivered so many ideas from you—our beloved community! We’ve got some great new releases we’re excited to share with you all—here goes:   Brand new Homepage configuration: this is a huge step to help you optimize for your various different use cases and custom stylesNever lose a change with article versioning Publish perfectly-formatted articles with (shareable!) article previews Publish content even whilst you’re on holiday, with Article Scheduling Target the competitive spirit of your members with a points-based leaderboard Change your community homepage layout design with the all-new customization mode Get a 360° view of your customers with our CRM integrationsSo there’s what we did, here’s what’s coming up!  What we’re working on:  GroupsEngage with like-minded community users who are

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Anonymous
posted in Getting started in the community
We're launching the new community!

Our new Community is LIVE! Ok, so it’s finally here...drumroll please...?You can find a link to our brand spanking new community here, make sure to refer your colleagues as well! https://community.company.com/You should see our new community as a one stop shop to answer all of your most pressing needs. Can’t find an answer? Simply post a question on the community! Of course, if you still want to contact our support team you can do so here! Everyone has their own profile on the community, and can vote on ideas and suggestions.  We even have a points leaderboard too, so look out in case your name appears there. We will be giving points to the users who answer the most questions on the community, are the most active and post the most popular requests in the ideation section. We can also reward badges to our users…so keep an eye out for that too. That’s it for now! Any questions...ask the community! - Frank

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Anonymous
published in Guides & tutorials
How to contact support (when it’s really needed!)contact support

Look, obviously we would like you to use the community as the first point of contact when encountering questions or problems, as chances are your peers have dealt with them before!   But, if you’re encountering a problem the community really can’t fix, we’re also not going to make it difficult for you to find us—We’re here to help!   What to check before reaching out to support:Looking for best practices Luckily we have so many clients that have used our software in ways we could have never imagined. We’d suggest posting your question here (link).   Issues with 3rd party scripts and implementations Don’t get us wrong, we love 3rd party scripts just as much as any other person. However, given their nature (3rd party) we also can’t take responsibility for their inner workings. Please consult the 3rd party in question, or the developer that helped you set them up.   Contact details   Email: support@company.com (We will get back to you within 24 hours)   Status updates: www.company.com/sta

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Anonymous
posted in Getting started in the community
New to our Community? Introduce yourself!

Hey Community-friends!We thought it might be fun to know who’s who, while we’re actively engaging on our community. I’ll start!The name’s Frank! I have been with Company for about 2 years, having started at the Support Department to eventually climb my way up the ranks to be your trusted Community Manager! I live in The Netherlands, have a wife and 2 kids. Hit me up if you have any questions, concerns or just to say hi! (emoji)Looking forward to meeting you all!- Frank

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Anonymous
asked in General Q&A
How can I earn community badges?

I’ve noticed some fancy badges below some community profiles. What do I need to do to get these as well and where can I view them all?

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Anonymous
published in General information
New to the Community? Here's everything you need to know!Getting started

Is this your first visit to our lovely company community? Welcome! We’re super happy to have you here! What are we doing here?First things first, what are we actually doing in the company community? Our community is meant to be useful for both new and veteran customers, your level of expertise does not matter. That’s the beauty of our little community here, we have a TON of expertise on the platform daily about our company, Data & Analytics, Reporting and others—It really is an endless list of possibilities. A (really) quick tourThe basic setup of our community is simple: Getting Started(You’re here now!) New to the community? New to our Company? Visit me first!Analytics & ReportingWe’re a Data & Analytics company, so it makes sense to have a whole lot of ideas on how to best be using your data, right? We have got you covered! Platform & IntegrationsGuides & Articles on using our platform, or integrating with other tools you might already have added to your tech-sta

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Anonymous
Product Release notes - Sprint 6Release notes

And what a sprint it was! Pfew! Made it! Let’s discuss the updates to our platform, shall we?What’s new in V6.543:Team notes in actionWe added the possibility to add team notes to reports. This was actually suggested by @Josephine right here on the community (original thread). It’s awesome to see these great feature ideas come from our users, be sure to keep them coming! Bug fixes:Apparently it wasn’t possible for parents to log in during the weekend due to a malfunction with the ‘parental control’ settings. We’re sorry for the children, but we’ve resolved the bug and weekend-use is enabled again! Some server had been buggy for a while, we unplugged them and reconnected the power afterwards---fixed! Some users notified us of 404 pages coming up in control. We checked everything, but haven’t been able to reproduce and nor have the users in question. Stay vigilant, though!Not too bad this week!

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